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Total refund amount

This metric reflects the total refunds that have been issued for the period selected.

Validate in Zenoti V2 report

  • Reports NEW → Financial Reports → Sales Accrual

  • Select all Item types

  • Select all payment types

  • Select Sales type as Refund

  • Filter by Status as Closed

  • The absolute value of the Sum of “Sales excl Tax” should be the metric value.