Zenoti Driven Growth
Zenoti Driven Growth features leverage AI and deep learning to maximize key business drivers—Capacity, Utilization, and Realization. These intelligent automation tools help businesses optimize scheduling, boost efficiency, increase revenue, and enhance the guest experience. This topic describes all relevant Zenoti Driven Growth features in a structured manner, making it easier for users to understand and implement these capabilities in their business.
Capacity: Optimize Scheduling for Maximum Appointments
Capacity-based growth features help businesses make the best use of available resources, reduce downtime, and accommodate more bookings. These features ensure that service providers' time is utilized efficiently, allowing more appointments within the same working hours.
Smart Merge - Combines related services to reduce total service time, freeing up additional appointment slots and increasing revenue.
Smart Priority – Automatically reassigns providers to match guest preferences, ensuring a smoother guest experience and improved scheduling efficiency.
Simultaneous Services – Allows related services to be booked together, minimizing total appointment duration while enhancing guest satisfaction.
Guest-Specific Times – Personalizes appointment durations based on the guest’s needs, preventing unnecessary gaps and ensuring tailored service experiences.
Gap-Free Scheduling – Prevents unbookable time slots in provider schedules, filling gaps dynamically to maximize service availability.
Utilization: Maximize Every Opportunity
Utilization-focused features ensure that every available booking slot is effectively used, distributing workload efficiently and retaining customer engagement. These tools help reduce no-shows, encourage repeat bookings, and ensure customers complete their transactions.
Nearby Availability – Suggests open slots at nearby locations when a guest's preferred location is fully booked, preventing lost bookings.
Split Services – Allows different providers to handle service segments, optimizing senior provider time while offering junior staff valuable experience.
Social Bookings – Enables direct appointment scheduling through platforms like Google, Facebook, and Instagram, streamlining customer engagement.
Automatic Waitlist Management – Notifies guests when a preferred appointment slot opens, ensuring bookings are quickly filled.
Referral Marketing – Encourages existing guests to refer friends and family, turning loyal customers into brand advocates.
Recover Lost Customers – Re-engages inactive guests with automated outreach campaigns, bringing them back into the business.
Advance Deposits – Converts a booking into a financial commitment, reducing no-shows and last-minute cancellations.
Abandoned Cart Reminders – Sends automated follow-ups to customers who leave the booking process incomplete, increasing conversion rates.
Gift Cards – Encourages customers to prepay for services, enhancing cash flow and increasing customer retention.
Realization: Increase Revenue Per Booking
These features ensure businesses maximize their earnings by optimizing pricing, encouraging upsells, and making payments more seamless.
Peak-Day Premium – Implements premium pricing for high-demand times, boosting revenue during peak hours.
Dynamic Pricing – Adjusts service pricing based on real-time demand, ensuring optimal revenue generation.
Upsell Add-ons – Encourages guests to enhance their services with additional offerings, increasing average ticket size.
Realtime Recommendations – Provides timely product and service recommendations at checkout, increasing upselling opportunities.
Premium Providers – Allows businesses to charge higher rates for senior or high-demand service providers.
Text 2 Pay – Enables guests to pay via text links, speeding up checkout and reducing front desk congestion.
Guest-Specific Pricing – Personalizes pricing based on customer needs and service requirements, ensuring fair and optimized billing.
Driving Growth with Data-Driven Insights
These growth features are designed to improve business efficiency, optimize revenue, and elevate guest experiences. By leveraging AI-driven automation, businesses can reduce manual intervention, maximize available resources, and streamline operations. Whether optimizing appointment schedules, increasing bookings, or enhancing pricing strategies, Zenoti Driven Growth features empower businesses to thrive in a competitive marketplace.