Products (Retail)
Only retail product sales are included in this analysis.
Metrics include:
No. of products sold: This refers to the quantity of products, including refunds, which can result in negative numbers. For refunds, only the return date is considered, not the purchase date.
Percentage of appointments with products: This metric represents the percentage of invoices with a service that also included a product. It is based on the service date and indicates how effectively products are being upsold to guests.
Product sales: This refers to net product sales based on the sale date. Refunds are factored in, so product sales can be negative if refunds exceed the original sales.
To reconcile the number of products sold, follow these steps:
Click View reports.
The Sales-Accrual report appears.
From the Item Type list, select Product.
From the Payment Type and Sale Type lists, select All.
From the Invoice status list, select All.
Click Refresh.
Review the Qty column values.
To reconcile the percentage of appointments with products, follow the steps below:
To open the Sales-Accrual report, click View reports .
From the Item Type list, select Service and Product.
From the Payment Type and Sale Type lists, select All.
Count the distinct invoices that included both a service and a product. Then divide this number by the total count of invoices that contained at least one service.
To reconcile data related to product sales, follow the steps below:
Click the Reports icon.
Search for and select the Accounting Summary report.
In the Sales section, review the Product Sale and Product Refund columns.
Note
If you can't find the column you need, you can customize the report view to include it.