FAQs and prompts for Zeenie
Help
How do I raise a PO?
How can I remove a photo from a guest's gallery?
Where can I edit the cost price of a stock item?
How can I make a phone number mandatory when scheduling an appointment through the appointment book?
From the appointment book, how can you tell which were made via online booking?
What are the keyboard shortcuts available in Zenoti to improve efficiency?
How are collection and sales different on the admin dashboard?
How do I enable social booking?
How do I enable parallel services?
How can I add add-ons to my service?
How do I send a payment link to a guest?
How do I enable the cancellation fee?
How can I waive a cancellation fee?"
How can I waive a membership payment?
How can I merge duplicate client profiles into one?
How do I conduct a stock take?
How do I enable gift card sales for online booking?
How can I enable abandoned cart notifications for guests?
How do I handle no-shows and late cancellations?
How do I configure forms for client intake and feedback?
What steps should I follow to set up employee profiles and permissions?
Can I customize the appearance of gift cards on webstore?
How do I enable prioritized provider-specific requests?
How do I enable nearby slots on the webstore?
How do I set up demand pricing?
How do I configure dynamic pricing for services?
How can I set guest-specific service durations?
How do I set guest-specific service prices?
What are the guidelines for configuring service durations and pricing?
Can I charge deposits only for new guests?
How do I set up a referral marketing program?
How do I set up and manage loyalty programs?
What are the settings needed to convert a product from retail to consumable?
How can I remove the date of birth requirement for booking appointments?
How can I enforce 100% advance payment for service bookings from the webstore?
How can I cancel an active membership?
How do I freeze a membership?
How can I transfer membership credits?
What are the best practices for data backup and security?
What are the hardware and software requirements for optimal performance?
Front Desk
Can you find the profile of <Guest>?
Can you show me the upcoming appointments for <Guest>?
Can you show me the last completed service of <Guest>?
Can you show me the payments of <Guest>?
Can you show me the last invoice of <Guest>?
Can you show me all notes for <Guest>?
What is the loyalty points balance of <Guest>?
What is the membership balance of <Guest>?
What is the package balance of <Guest>?
What is the gift card balance of <Guest>?
When was the last time the membership credit was used by <Guest>?
What is the price of <service> in <center>?
What is the price of <package> in <center>?
What is the price of <membership> in <center>?
What is the price of <product> in <center>?
Open Invoice <Invoice no>.
Can you show me the memberships of <Guest>?
Can you show me the packages of <Guest>?
Can you show me the gift cards of <Guest>?
Can you show me the prepaid cards of <Guest>?
Can you show me the wallet of <Guest>?
Can you give me a summary of the past appointments for <Guest>?
Can you book an appointment for <Guest>?
Check in <Guest> for today’s appointment.
Summarize all the guests who have an appointment today.
What is today's schedule like?
How many <service name> appointments do I have today?
How many guests have checked out today?
List all the guests coming in today for <provider name>.
List all the open invoices from yesterday.
Can you list all appointments today that do not have a form filled?
Can you open the invoice where gift card <Gift card no> was sold?
Of all guests coming in today, whom can I upsell a membership to?
Of all guests coming in today, whom can I upsell a package to?
What is the status of Order <Order no>?
What are the upcoming appointments for <Guest>?
Could you please provide the following details for the guests that are scheduled for today. Guest Name, Scheduled Service, Service Cost on Invoice, Remaining Balance on Package, and the Remaining on gift card?
Admin
How can I set up my business hours?
Where can I specify employee work timings?
How can I configure target segments?
Where can I find a list of available products?
Can you take me to the customize online booking setting?
Can you open the current stock report?
Can you show me the membership report?
Can you tell me how to set preferences for booking appointment?
Where can I find the employee summary report?
Can you open the disputes report?
Can you take me to the membership setup page?
Can you show me the Packages Report?
Where can I find a list of available services?
Where can I find a list of available packages?
Where do I add vendors for products?
Can you take me to the page to edit product categories?
Can you take me to product brands?
Insights
What are the total sales for the last month?
What is our total collections amount for the last month?
How much was collected through cards vs. cash last month?
Can you provide a breakdown of sales by payment type for <Center Name>?
What were the total product sales in the last month?
What were the total service sales in the last month?
What were the total package sales in the last month?
What is the total tax collected in the last month?
Can you show our daily collection trend for the last 30 days?
What is the average duration of a service?
What were the top three most popular services in 2024?
What is the utilization rate of <Employee Name> from <Center>?
What is the overall utilization rate of <Center> for the last two months?
Which employee has the highest utilization rate?
Which are our top 5 services based on the number of appointments booked in the last two months?
What was our guest retention rate for last month?
How many guests returned in the last two months?
Can you show guest retention for last month, grouped by provider?
How many active memberships do we currently have?
Which memberships are set to expire in the next two weeks?
Which memberships expiring in the next two weeks still have credits left?
Which memberships have had no redemptions in the last two months?
What are the top 3 providers with the most <service name> services sold in the last 30 days?
What is the breakdown of new clients by their first purchase type (e.g. service, product, membership) in August 2024?
What is the revenue split between first-time visitors and existing guests over the last three months?
Who are our top 10 customers by total spending?
Who are the top employees who sold products last month?
Who are the top employees who sold gift cards last month?
Can you show over 2024 how much discount has been given by promotion code per center?
What is the breakdown of guest visits by day of the week?
What are the average sales per day for each day of the week?
Can you show the month-over-month trend of package sales for 2024?
Can you show the month-over-month trend of membership sales for 2024?
What are the top 3 most popular campaigns in November 2024?
Which services had the highest growth in sales over the last three months?
How do first-time visitor sales compare to returning guest sales in 2024?
What is the retention rate of members vs. non-members over the past year?
How do new vs. existing customer visits compare in the last 6 months?
What proportion of sales in the past three months were conducted online compared to offline?
Can you provide the product-to-service sales ratio for the last 3 months?
Can you compare the sales of the last six months with the same period from the previous year?