Sunbit Buy Now Pay Later FAQs
Q: What are the processing fees for Sunbit BNPL (Buy Now Pay Later) transactions?
A: There is a flat 5% fee for each Sunbit BNPL transaction, which includes the processing fee.
Q: Where is Sunbit supported?
A: Sunbit is only offered in the United States.
Q: How do I create a Sunbit account?
A: You can create an account within the Payment Processor Onboarding section under each center.
Q: Can I connect to my existing Sunbit account?
A: No, this integration is separate from the standard Sunbit account.
Q: Is there a Sunbit Dashboard?
A: Yes, the Sunbit Dashboard will be provided through the initiation email.
Q: How do I receive payouts?
A: Payouts are processed within two business days and are made to the account used in the setup process.
Q: Is it free for the guest?
A: Guests have three repayment options, one of which is fee-free.
Q: Can you set a minimum value for when BNPL is offered?
A: Yes, you can set both a minimum and maximum value.
Q: Does Sunbit support Prequalification links?
A: Yes, after creating a Sunbit account, you can add the “[SunbitPrequalificationLink]” macro to your communications.
Q: What is the maximum value for Sunbit?
A: The maximum value is $10,000.
Q: How does this work in-store?
A: In-store, using the webPOS, a payment link is sent to the guest for BNPL payment of the invoice.
This can also be done via our MobilePOS.
Q: How does this work on the Webstore?
A: Online, the BNPL option is provided at checkout if the transaction meets the set minimum value.
Q: Is the application process quick?
A: Yes, the average application time is less than 10 minutes.
Q: How long will it take for the transaction to appear within Zenoti?
A: The transaction will appear in Zenoti in under one minute after approval.
Q: What type of reporting is available?
A: All BNPL transactions will be reported in the digital payments reports and the Sunbit Dashboard.
Q: Does Sunbit have a support number?
A: Yes, you can contact the Sunbit Customer Care Center directly at (855) 778-6248.