Comparison between MyZen and ZMA
This comparison article highlights various features available on MyZen and Zenoti Mobile (ZMA). MyZen is designed specifically for service providers who seek to manage their daily operations and track their performance and earnings. Whereas ZMA is an operations driven app designed for managers and the front-desk staff to manage their activities within the center.
Start of day
This section highlights the start-of-day features available for service providers on both the apps.
Feature | Available in MyZen | Available in ZMA (iPhone) |
|---|---|---|
Start of day summary notification | Yes | No |
Clock in notification | Yes | Yes |
1, 3 and 7 day calendar and list view of provider's appointments NoteA provider cannot view other providers' appointments on MyZen, as it is typically a front-desk activity. | Yes | Yes |
During the day
This section showcases and compares all the guest, appointment, payment, and ezConnect features available for service providers for daily operations on both the apps.
Feature | Available in MyZen | Available in ZMA (iPhone) |
|---|---|---|
Guest check-in notification | Yes | Yes |
Guest retail or product purchase history | Yes | Yes |
Anniversary and birthday alerts | Yes | No |
Guest notes and alerts like payments and check-in alerts | Yes | Yes |
Guest form, services forms, membership and packages forms | Yes | Yes |
Uploads and gallery | Yes | Yes |
Upcoming and past appointment history | Yes | Yes |
Real-time recommendations for products | Yes | Yes |
Scan barcode to add products to invoice Sale of gift cards, memberships and packages are done by the front-desk staff and hence not available on MyZen. | Yes | Yes |
Add ons with and without duration | Yes | Yes |
Photo manager | Yes | Yes |
Appointment status change | Yes | Yes |
Rebooking appointments Rebooking intervals | Yes | Yes Rebooking intervals is not supported. |
Tip received notification | Yes | No |
Appointment notifications Confirmation, cancellation and change in time | Yes | No |
Price changes Discounts, register closure and payment collection | No | Yes |
Room and equipment assignments | Yes | Yes |
Add and edit appointments | Yes | Yes |
Mark self as specific request | Yes | Yes |
Guest indicators relevant to providers | Yes | Yes |
Block outs | Yes | Yes |
Ezconnect | Yes | Yes |
End of day
This section compares the end-of-day features that are crucial for a service provider to review their performance for the day.
Feature | Available in MyZen | Available in ZMA (iPhone) |
|---|---|---|
Tip payouts | Yes | No |
Tips dashboard | Yes | Yes |
KPI metrics | Yes | No |
Guest feedback | Yes | No |
Leader board ranking | Yes | No |
Commissions and commissionable revenue | Yes | Yes Commissionable revenue is not supported in ZMA. |
Schedule and leaves | Yes | Yes |
End of day summary notification | Yes | No |
Clock out prompt | Yes | Yes |
Money management (only available in US region)
This section focuses on how each app assists with financial transactions and tip management for service providers in the US region.
Feature | Available in MyZen | Available in ZMA (iPhone) |
|---|---|---|
Tips payout | Yes | No |
Tips dispute | Yes | No |
Wallet | Yes | No |
Transferring money | Yes | No |
Physical and virtual card | Yes | No |
Miscellaneous actions
This section contrasts the features available to managers in both apps.
Feature | Available in myZen | Available in ZMA (iPhone) |
|---|---|---|
Geofencing | Yes | Yes |
Localization | No | Yes |
POS | No | Yes (not available for Android phones) |