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Invoice Refunds report (v1)

Center managers can use this report to view the invoices refunded to guests.

Column

Description

Refunded On

Date on which the refund invoice is generated

Receipt No.

Receipt generated after receiving full payment on the invoice

Guest Name

Guest name on the invoice

Refunded By

Employee who refunded the item

Refund Amount

Amount refunded to the guest

Return Quantity

Quantity of the item returned to the guest

This column is blank when SSG or tips are refunded to the guest.

This column is blank for both SSG and tips because SSG and tips do not qualify as items.

Base Invoice No.

Invoice on which the item was sold

Item Name

Item that is refunded

Item Type

Type of the refunded item that is refunded

Item Price

Sale price of the item

Therapist

Employee who sold the item

Refund Type

Type of refund through which the invoice is refunded; the amount is paid back to the guest or a prepaid card is issued

Base Invoice Date

The date on which the sale invoice was generated.

Tax Group

Tax group assigned to the item.

Tax Component

Tax components in the tax group of the refunded item

You will see this column only if there’s a tax component defined for the item. If there are three tax components defined, you will see three tax component columns.