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Enable new kiosk

The new Kiosk offers an advanced experience for guest check-ins and check-outs. Administrators can enable the new Kiosk at both the organization and center levels and customize it to match their brand. Once the Enable Kiosk mode setting is turned on, the Enable New Kiosk setting turns on automatically. Both settings can be turned off independently at any time.

You can enable and use the new Kiosk only for check-in and check-outs.

Enable Kiosk at the organization level

  1. At the organization level, click the Configuration icon.

  2. Search for and select the Enable new kiosk for check-in only setting from the Appointments section.

  3. Switch on the Enable Kiosk mode toggle. The Enable New Kiosk toggle turns on automatically. A confirmation popup appears. Review the following information:

    • The new Kiosk must also be enabled at the center level for each center that needs to use it.

    • A center cannot have both the regular Kiosk and the new Kiosk active at the same time.

  4. Click Confirm and then click Save.

After saving, the customization page opens automatically, allowing you to configure the new Kiosk to meet your center’s needs. You can adjust settings, enable features, and customize the theme. If you want to preview the theme without enabling the new Kiosk, use the Customize theme for new Kiosk (limited functionality) setting. This helps you verify the selected theme before applying it to centers. For detailed steps, refer to customize theme for new Kiosk to ensure it aligns with your preferences.

Enable Kiosk at the center level

  1. At the center level, click the Configuration icon.

  2. Search for and select the Enable new kiosk for check-in only setting from the Appointments section.

  3. Switch on the Enable Kiosk mode toggle. The Enable New Kiosk toggle turns on automatically.

  4. Click Save.

Note

If you do not want to use the new Kiosk at a specific center, turn off the Enable New Kiosk toggle independently before saving.

Impacts and considerations

  • This setting is only available after you turn on the Enable kiosk mode setting at the organization level.

  • At the center level, you can select either the new Kiosk or the existing Kiosk option.

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