Important
This is a legacy report. Businesses that have signed up with Zenoti after April 2022 do not have access to this report.
Business owners can use this report to view the successful and failed payments for recurring memberships.
At the organization level, click the Reports icon.
On the Reports page, search for and select the Organization Collections - Recurring Memberships report.
If the report has many columns, scroll horizontally to the right or left to view all columns.
To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.
Click Refresh.
To view the report for debit and credit card payments, select the Show CC types checkbox and click Refresh again.
Column description
Column | Description |
Zone | Zone to which the center belongs |
Center | Center where the collection was made |
#Collections | Number of payments received from recurring memberships |
Amount Collected | Amount collected from recurring memberships |
#Failed Collection Attempts | Number of payments failed for recurring memberships If a membership was partially paid using a card and the payment failed, even the failed payment is counted in this column. |
Amount Not Collected | Amount due from recurring memberships |