Hardware requirements for HyperConnect
Internet requirements
Minimum recommended internet connection: 50 Mbps down / 20 Mbps up (fiber preferred)
Component | Minimum | Recommended (for reliability and multitasking) | Notes |
|---|---|---|---|
Processor (CPU) | Dual-core, 2.0 GHz (Intel i3 / AMD Ryzen 3 or higher) | Quad-core, 3.0 GHz+ (Intel i5/i7 / Ryzen 5+) | Modern CPUs handle codecs easily, but multitasking (Example: CRM + browser + VoIP) needs more cores |
Memory (RAM) | 4 GB | 8 GB or higher | Softphones + browsers can easily use > 4 GB |
Storage | 10 GB free space | SSD preferred (256 GB+) | SSD ensures smooth app performance and no audio lag |
Operating System | Windows 10 or macOS 10.14+ | Windows 11 or macOS 13+ | Keep OS updated for security and VoIP drivers |
Network | Ethernet (wired) | Gigabit Ethernet or dedicated VLAN | Wired > Wi-Fi for call quality |
Headset / Audio | USB headset with noise-cancelling mic | Certified VoIP headset (Jabra, Logitech, Poly) | Bluetooth can add latency — avoid for front-desk |
Browser (if web-based) | Chrome or Edge latest version | Keep browser updates automatic | Disable heavy extensions during calls |