Update Trusted IP Addresses for Zenoti Integrations

Overview

To ensure secure and uninterrupted service for on-premise integrations, Zenoti is updating its list of public IP addresses. This update is essential for customers using local systems or custom solutions such as Oracle Opera PMS, HTNG integrations, or on-site payment gateways that rely on Zenoti’s IP addresses to maintain connectivity.

Prerequisites

Update Instructions

Step 1: Review Existing IP Entries 

Ask your IT team to verify whether the current Zenoti IP addresses are allowed through your firewall or ACL.

Step 2: Add New IP Addresses 

Update your network configuration to allow traffic from Zenoti’s new IP addresses.

Step 3: Test the Configuration 

After updating the new IP address list, verify the configuration internally, as Zenoti does not have access to your list of approved IPs.

FAQs

Q: I use cloud integration. Do I need to update the IP settings?

A: No. If your integration is cloud-based and accessible over the internet, you do not need to make any changes. This update only applies to customers using Zenoti-supported systems installed at their business location.

Q: I do not use any integrations. I only use the Zenoti application. Do I need to take action?

A: No. If you are only using the Zenoti application and have not integrated any external systems, no action is required. This change applies only to customers who have restricted Zenoti access through network-level IP controls.