Release Notes - August 12, 2025
We’ve enhanced the structure of our release notes to better serve your needs. Updates are now categorized under clear headings based on Add-ons, Core Product, Product Edition, Personas, and Modules.
This new format ensures you can quickly find updates most relevant to your role, understand the value each change delivers, and seamlessly adopt new features or enhanced workflows.
This Release Notes contains the following sections:
Announcements: Key updates and important information related to the release.
New Features: Newly introduced functionalities designed to enhance the product experience.
Enhancements: Improvements made to existing features for better usability and performance. Categorized features as Core Product, Product Editions, and Add-ons.
Additional Resources: Links to supporting materials such as guides, training, and documentation. This also includes references to the release notes for the patches included in this update.
Icons used in this document
Icon | Description |
|---|---|
 | Automatic update for all users. |
 | Employee: Enhancements or features for employee and payroll. |
 | Admin: Features specifically enhanced for admin users who manage the system configuration, including user roles, permissions, and system integrations. |
 | Business Owner/Center Manager: Updates implemented for the business owners or managers who are responsible for overall business strategy, growth, and decision-making. |
 | Front Desk Operator/Service Provider: Features that enhance the usability for front-desk staff who handle appointments, customer queries, payments, and guest interactions. |
 | Guests: Improvements made for the end-users or customers of the business who interact with Zenoti through online booking systems, self-service kiosks, and branded mobile apps. |
Announcements
Module: Payments
Guests, Center Managers, Front-Desk Operators
Zenoti now supports credit card surcharging — enabling businesses in the US, Australia, and New Zealand to pass credit card processing fees to guests, reducing payment-related costs by up to 90%.
Businesses can recover credit card processing fees in a compliant manner, adhering to Visa, Mastercard, and regional regulations. With flexible configuration by card brand and type, they can maximize savings while ensuring transparency for guests.
Note
The feature is currently in invite-only beta. Interested customers can contact the Services–Payments COE team at servicepayments_COE@zenoti.com to request enablement.
New Features
Core Product
Module: Quotes
Business Owners, Administrators, Front-Desk Operators
We are excited to introduce Quotes, a new feature that helps you create, manage, and share personalized service estimates with your guests, directly within Zenoti.
Whether you’re building custom treatment plans or providing price transparency up front, Quotes help you:
Build trust: Share transparent and personalized service details.
Increase conversions: Help guests make confident, informed decisions.
Enhance the guest experience: Communicate proactively and professionally.
You can also convert a quote into an invoice when a guest chooses to proceed, streamlining the journey from consultation to payment.
Business Use Case:
Medspas often offer multi-session treatments such as laser therapy or weight management programs that involve significant investment. With Quotes, you can send clear, detailed treatment plans to guests, helping them compare options and choose what works best.
This transparency supports better decision making, builds trust, and improves conversion for high-value services.
How to Use:
To access Quotes, navigate to the Appointment Book, click More, and then click Quotes.
Note
This feature is not enabled by default. Reach out to your administrator to enable this feature.
Learn More: For more information on enabling and using the quotes feature, refer to the Create and Manage Quotes article.
Additional Resources
This section includes recently published patch release notes and a comprehensive up to date glossary for your reference.
Release date | Document type |
|---|---|
July 22, 2025 | |
N/A |