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Get started with MyZen app

Overview of the MyZen app

MyZen is an app designed for service providers and employees of businesses that use Zenoti. This app allows service providers to keep track of their earnings, access their company profile, receive tips payments, and much more.

The MyZen app is available for iOS and Android devices, and you can download the app from the respective marketplaces.

Note: The MyZen app supports iOS version 13.0 or later and Android version 12.0 or later.

Sign in to MyZen for the first time

If you work at a business that uses Zenoti and has Tips Payout activated, after you’ve downloaded and installed the MyZen app on your mobile device, follow these steps to use MyZen for the first time.

  1. On the Sign In page, enter your employer's account name, then tap Sign in.

  2. On the next page, enter your Zenoti credentials.

  3. Tap Login.

MyZen_SignIn_01.png

Sign in to an existing MyZen account (Inactive employees)

If you worked at a business where your tips were paid to your Zenoti wallet, you can still sign in to the MyZen app, use the money in your Wallet. You cannot access business information such as tips, invoice details, etc.

  1. On the Sign in page, tap Access Zenoti Wallet.

  2. Enter your mobile number or email address.

  3. Tap Sign In.

  4. Enter the 4-digit OTP that you receive by phone or email.

  5. Tap Verify.

MyZen_SignIn_InactiveUser_04.png

Secure your MyZen app

You can secure your MyZen app either using the biometrics you already set up on your phone or with a PIN.

  1. On the home page, tap Menu.

  2. Tap Security.

  3. Select how you want to secure the app and follow the prompts on the screen.

After you set up the security, you will not be asked for your Zenoti sign-in credentials until you specifically sign out of the app.

Edit your details on MyZen app

  1. On the MyZen app, tap Menu.

  2. On the profile page, tap Edit.

  3. Modify the information. On this page, you can edit your email id and phone number.

    Here you can also view your profile image.

  4. Tap Save Details.

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