Digital Payments report (v2)
Disclaimer
This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.
Business owners, accountants, and center managers can use this report to view the online payments made through a payment provider, such as Stripe or Adyen.
Important
For digital payments, only successful direct debit transactions are displayed in this report. To see failed direct debits, go to the ACH Check Payments report.
At the organization or center level, click the Reports icon.
On the Reports page, search for and select the Digital Payments report.
If the report has many columns, scroll horizontally to the right or left to view all columns.
To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.
Click Refresh.
If you generate the report for over a year, click the Email button.
At the organization or center level, click the Reports icon.
Search and select the required report by entering the report name.
If the report has many columns, scroll horizontally to the right or left to view all columns.
To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.
Click Refresh.
If you generate the report for over a year, click the Email button.
Column | Description |
Center Name | Center in which the transaction was performed |
Transaction Status | Status of the transaction |
Invoice No | Invoice on which the payment was received |
Transaction Date | Date on which the digital payment was collected |
Source | Source of payment for the transaction |
Guest Name | Name of the guest from whom the payment was collected |
Transaction# | Unique transaction number generated by the payment processor after successfully processing the payment |
Reference# | Transaction number auto-generated for the transaction |
PaymentId | Identifier generated by the payment processor after the amount is credited to the payment processor's account |
Payment Method | Type of card that the guest used to pay for this transaction |
PaymentInfo | Basic details of the card that the guest used to make the payment |
Transaction Type | Type of the digital payment transaction |
Amount | Amount charged to the guest for the transaction |
Tip | Amount of tip that the guest provided as part of the transaction |
Other Fees | Amount that the guest paid as part of additional fees in the transaction |
Total | Total amount collected by the center for the transaction Total = (Amount + Tips + Other Fees) - Cashback |
Fees | Fees charged by the payment processor (Stripe or Adyen) for processing card payments |
Net | Net amount deposited to the bank account after deducting processing fees received from Stripe or Adyen Net = Total - Fees |
Available On | Date on which the amount from Stripe or Adyen is deposited to the bank account |
CardOnFile | This column only has the information Yes/No. Yes, if the guest's card is saved on file. No, if it isn't. |
Card present | Indicates the presence of a physical card at the terminal at the time of payment. If a physical card was used at the time of payment, this column displays: "Yes" for swiped/dipped/tapped cards, and "No" for online, MOTO (Manual entry of cards), or recurring payments. |
AVS Downgrade Fee Applied | Whether an AVS downgrade fee has been applied on the transaction |
Tips convenience fees | When you enable charging tips convenience fees from the guest, the additional amount that gets collected from the guest is shown in this column. This fee applies only to the tip amount. This fee is different from the fee charged on the service amount. |
Deducted fees | The fee deducted based on payout deduction rates (IC+) or set card processing rates on invoice amount when paid by credit/debit card mode |
Total Zenoti fees | The sum of Deducted fee & Tips convenience fee. |