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Onboard Employee for Zenoti Integrated Payroll through myZen app

This article provides step-by-step instructions for regular employees and contractors to self-onboard to Zenoti Integrated Payroll (ZIP) using the myZen mobile app.

Overview

When businesses switch to Zenoti Integrated Payroll, employee data is often migrated automatically. In such cases, employees can bypass the onboarding process and directly access Payroll Settings or Paystubs.

For new hires or employees whose data could not be migrated, completing the onboarding flow is mandatory to receive payroll through Zenoti. Tax setup forms, such as W-4 for regular employees or W-9 for contractors, vary by employment type. The remaining onboarding process is the same for all employees.

The onboarding process for Zenoti Integrated Payroll ensures:

  • Efficient payroll setup.

  • Compliance with tax and legal requirements.

  • Accurate configuration of payment settings.

Prerequisites

Before beginning the onboarding process, ensure that:

  • Your employer is enrolled with Zenoti Integrated Payroll.

  • You are correctly mapped to workplaces orcenters.

  • Your employment type (Regular or Contractor) is accurately categorized.

  • The myZen app is installed on your mobile device.

Self-Onboard through the myZen App

Perform the following steps to complete the onboarding process:

  1. Log in to the myZen app.

  2. Tap Menu at the bottom right.

  3. Tap Payroll Details.

    ZIP_myZen_02.png

    Note

    If Zenoti already has your details, it automatically populates them. Verify pre-populated information or manually enter any missing details.

Set up Bank Account

Choose the bank account for receiving payroll deposits:

  • You can directly add a bank account using net banking login for instant linking or manually enter the account and routing numbers.

  • Please note: Chase Bank may not accept instant verification via netbanking. If this happens, scroll down and select the “Enter details manually” option, then enter your account number, routing number, and bank name yourself.

Complete Tax Withholdings

Tap Continue to proceed with the Tax withholdings section.

  • Regular or W2 employees will receive a prompt to update tax withholding parameters to generate a digital W-4 form.

  • Contractors or 1099 employees will be prompted to sign the W-9 form.

A snapshot of the payroll details is displayed.

Delivery preferences
  • Set W-2/1099 form delivery preference. If enabled, the user accepts online or paperless statement delivery. By default, this is set to off.

Steps to update W-4 form

Follow these steps to update W-4 form:

  1. Go to the myZen app, navigate to Menu > Payroll Details.

  2. Proceed to Withholdings tab.

  3. Click on existing W-4 form and scroll down till the end to find the option – Regenerate Form and Sign.

    ZIP_myZen_03.png
    • When the Regenerate Form button is clicked, the tax withholding parameters will be prompted again, allowing the employee to update them as needed to generate the revised W-4 form.

Steps to update Contractor EIN details

By default, the contractor is considered as Individual Contractor and SSN added in personal details is saved as ITIN.  If payroll to be processed against Contractor Business (LLC or entity with EIN), please follow below steps to update the same.

Follow these steps to update Contractor EIN details:

  1. Go to the myZen app, navigate to Menu > Payroll Details.

  2. Proceed to Withholdings tab.

  3. Select Provide Identification Number and change from Individual to Business.

    ZIP_myZen_04.png
    • On selecting Business, user will be prompted to add their Legal Business Name and EIN details.

      ZIP_myZen_05.png
    • Upon saving, users can review their existing bank account details without needing to update them again.

    • To obtain an updated W-9 form with business and EIN details, users can click on Regenerate Form as shown below.

      ZIP_myZen_06.png
Key terms

Term

Description

Direct deposit bank account

The bank account where payroll funds are deposited directly.

W-4 form

A tax form that regular employees complete to determine their federal tax withholding.

W-9 form

An IRS form contractors complete to confirm their tax payer identification.

W-2/1099 delivery preference

Option to receive tax documents electronically or by mail.