- Zenoti Help
- Configuration
- Appointments configurations
- Bookings
- Service rules
- Mark room as unavailable during processing time
Mark room as unavailable during processing time
Use this setting to ensure that a room assigned to an ongoing appointment remains unavailable for any other bookings during the processing segment of that appointment. This helps prevent double-booking scenarios where the room might otherwise appear free during processing time (when the provider is not actively working with the guest).
To enable this setting, follow these steps:
At the organization level, click Configuration.
Navigate to Appointment and Queue Management > Bookings > Service rules.
Switch on the Mark room as unavailable for other bookings during the processing time of an ongoing appointment toggle.
Click Save.
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