Buy and manage email credits
Buy email credits
Click the Marketplace icon.
From the left menu, under Explore Apps, click Email Credits.
Select one of the following options:
To buy a recurring plan, on the Email Credits (Monthly Recurring) tile, click Explore.
To buy one-time credits, on the Email Credits tile, click Explore.
Click Price & Plans.
To subscribe to a plan of your choice, on a plan tile, click Choose Plan.
Your pricing plan will appear based on your contract with Zenoti.
Select one of the following options:
To activate the plan at the organization level, select the Add to Organization option.
To activate the plan for a center, select the Add to Center option and select the center.
Note
You cannot select centers where the selected plan is already active.
Click Next.
Click a card tile and enter the CVV.
Note
Click + New Card to add a new card for payments.
Click Pay to finish the purchase.
Manage email credits
To change your current plan, you have to cancel the current plan and purchase a new plan.
Refer to set up business details and configure alerts if email credits are low for more information.
Impacts and considerations
In the Marketplace, the pricing hierarchy works top-down. If account-level pricing is available, it is used. If not, the system falls back to country-level pricing. If neither is available, it defaults to global pricing, adjusted by the corresponding currency.
Account level pricing: This is the second level of overrides. For instance, within the US, you could have different pricing for different accounts. The same applies within the UK.
Country-level pricing: This is the first level of overrides. For example, you might have different pricing for European or Arabic countries. This allows you to tailor prices based on regional markets.
Global-level pricing: This is the base level of pricing, and overrides can be applied on top of this.