Combo Visits

Combo Visits in ezPulse represents the number of invoices that include both service and product item types. This metric shows how often guests purchase retail products along with services during the same visit, a strong indicator of cross-selling effectiveness and guest engagement. 

Higher combo visits usually reflect successful retail recommendations from service providers and improved guest experience through bundled purchases. 

Example: If your center had five invoices in a day, three containing only services, one containing only products, and one containing both a haircut and a shampoo, then: 

Combo Visits = 1 

This means one guest purchased both a service and a product during the same transaction.