Show unscheduled therapists for the day in Appointment Book and POS
If you do not have all your providers or therapists coming in every day, based on their schedules, they may or may not appear on the appointment book on a given day.
This may cause visibility issues when you are trying to find the best match for a service, provider, date, and booking slot.
To ensure provider visibility and to ease the booking process, it makes better sense to show all providers - both, those scheduled for the day and those not scheduled for the day, on the appointment book. This ensures more accurate bookings when you are trying to look for the best match for services, providers, dates, and booking slots while switching the dates.
At the organization level, click the Configuration icon.
Search for and select the Show therapists that are not scheduled for the day in setting.
Select the Appointment book checkbox.
Click Save.
Impacts and considerations
If the Enable persistent calendar on the Appointment book is enabled, the calendar highlights the days a provider is available in green, so you can quickly identify when a therapist is free.
The Receptionist role's schedules are not displayed on the appointment book or booking wizard.