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Configure General Settings

This article provides information on how to access the configured voice, messaging, and SmartBot numbers in HyperConnect.

To access the phone numbers for voice, messaging, and SmartBot, navigate to Settings > General tab.

In the General tab, you can see a list of the phone numbers that are currently set up for voice calling, messaging, and SmartBot functionalities. Review these numbers to ensure they are accurate and correctly configured for your business operations.

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Why is this important?

Having the correct numbers for voice, messaging, and SmartBot functionalities is essential for seamless communication with clients. This ensures that calls, messages, and chatbot interactions are directed through the right channels. Proper setup reduces the risk of miscommunication and enhances customer satisfaction.

Troubleshooting tips

  • If the numbers listed do not match the intended configuration, ensure the correct ones are set in the respective service's settings.

  • For changes or updates to these numbers, consult your system administrator to avoid disruption in services.

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