Improve service and product bundle

While enforcing service providers to make product recommendations is more of an operational responsibility, it is important to recognize that your providers will be your best sales people. Some providers are better than others at consistently recommending products to every guest. But, if you can force every provider to recommend products to every guest, you’ll likely see your retail sales increase.

Train your providers to build relationships with the guests. The art of subtly pushing products should be taught.

Keep track of employee-wise product conversion rates, and set a target for them. Monitoring it helps you to take the right actions.

Set up Smartkart in such a way that if someone is looking for a particular service, then a corresponding product must be recommended.