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Configure therapist settings

Display therapist photo

  1. At the organization level, click the Configuration icon.

  2. Search for and select Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To display a photo of the therapist in the Webstore, enable the Display Therapist Photo setting.

  5. Click Publish.

Display therapist description

  1. At the organization level, click the Configuration icon.

  2. Search for and select Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To display service provider-related details to guests while booking an appointment, enable the Display Therapist Description setting.

Display therapist name in the confirmation screen

  1. At the organization level, click the Configuration icon.

  2. Search for and select Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To display the therapist's name in the confirmation screen, enable the Display Therapist Name In Confirmation Screen setting.

  5. Click Publish.

Allow guest to select gender specific therapist

  1. At the organization level, click the Configuration icon.

  2. Search for and select Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To allow your guests to select the providers based on gender, enable the Allow Guest To Select Gender Specific Therapist setting.

  5. Click Publish.

Enable therapist selection per appointment

  1. At the organization level, click the Configuration icon.

  2. Search for and select Therapist Settings  from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To prompt your guests to select a provider for an appointment to continue the booking process, enable the Mandate Therapist Selection Per Appointment setting.

  5. Click Publish.

Impacts and considerations

  • If you do not enable the Mandate Therapist Selection Per Appointment option, the booking process continues even if the guest does not select a provider. Zenoti assigns a provider automatically in such cases.

  • Ádd another service button becomes active after the guest selects a provider for the first service.

Enable therapist pricing

Therapist pricing in Zenoti allows businesses to set different prices for the same service based on the therapist or provider performing the service. This feature is useful in salons, spas, and wellness centers where service costs can vary depending on the experience, seniority, and skill level of the providers. By enabling therapist pricing, businesses can offer a transparent pricing structure that reflects these differences, ensuring that guests are aware of and can choose between various pricing options when booking services.They can charge more for services when it is performed by a senior provider.

Example: If a haircut by John (a senior provider) costs $50.00, and a haircut by Tim (a junior provider) is $30.00, guests can view the price of the service with John or Tim on the booking screen and make an informed selection.

Prerequisites

  1. At the organization level, click the Configuration icon.

  2. Search for and select  Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To show the variation in prices for the same service when performed by different providers, enable the Therapist Pricing setting.

  5. Configure the display price to determine how therapist pricing appears to the guest.

    A range: Displays the minimum and maximum price range for the service.

    A label: Displays the custom price configured by the business.

  6. Click Publish.

Impacts and considerations

  • This setting can be used only if Enable Multiple Therapists Selection is enabled.

  • If you enable the Therapist Pricing, then Membership Pricing will not be applied.

  • Service prices appear on the booking forms only when the Enable Therapist Pricing setting is enabled for your webstore.

  • The service prices are listed on the form based on the Price scaling factor defined in the employee profiles. For more information, refer to understanding price scaling.

Honor therapist preferred booking interval

  1. At the organization level, click the Configuration icon.

  2. Search for and select  Therapist Settings from the Online booking settings section.

  3. Click Webstore V2 > Therapist Settings.

  4. To honor the booking intervals based on the therapist's preference, enable the Honor therapist preferred booking interval setting.

  5. Click Publish.