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Subscribe to Zenoti Payments' status page

It is important for businesses to receive the payouts as per the schedule and to keep the hardware devices (card readers) up to date with the firmware upgrades.

There may be instances when there is a delay in deposits due to bank holidays or due to latency in automated jobs, and it becomes crucial for any business to know about it in advance.

You can check the Zenoti Payments-related status updates, subscribe to the relevant component, and receive alerts in case of incidents that delay payouts (deposits) or firmware upgrades on card readers.

  1. Navigate to the Zenoti status page.

    Scroll down to view the Payments PODS and check the status of your POD.

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  2. Click Subscribe to updates.

  3. Enter your email address and click Subscribe via Email.

  4. By default, all the pods are selected. You can retain the default selection, or select your pod.

    Your region

    Pod to be selected

    United States

    ZPay_US

    If you are using the Stripe payment processor in US, select ZPay(Stripe)_US.

    EU/UK

    ZPay_UK

    Australia

    ZPay_AUS

    Canada

    ZPay_CA

  5. Click Save.

Important

You will receive an email from Zenoti asking you to verify your email address and confirm the subscription. You must complete the verification to receive the updates and notifications.

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