Macros in the Group Appointment Confirmation notification
What is the notification type?
Transactional
What does the group appointment confirmation notification do?
Informs all guests in the group that a group appointment has been booked.
When is the group appointment confirmation notification sent?
Sent after a group appointment is created in appointment book.
What communication methods can you configure for the group appointment confirmation notification?
You can configure an email and a text template.
The table below describes the macros available in the group appointment confirmation notification. Use these macros to customize or personalize the notification. For example, the [CenterName] macro gets replaced with the actual center’s name.
Macro | Description |
---|---|
[TreatmentList] | List of services scheduled for the appointment. |
[ServiceTherapistList] | List of therapists scheduled to perform the services in the appointment; also shows the service name. |
[RescheduleLink] | Link the guest has to click to reschedule the appointment. |
[CancellationLink] | Link the guest has to click to cancel the appointment. |
[ServiceTherapistTimeList] | Scheduled time for the service and the service name; includes the therapist’s name. |
[CenterPhone] | The primary phone number of the center where the appointment was booked. |
[CenterPhone2] | The secondary phone number of the center where the appointment was booked. |
[CenterAddlData1] | Additional center information provided in the Additional Text field in the guest's base center Settings > Invoice > Receipts. |
[CenterState] | State in which the center is located. |
[CenterName] | Name of the center where the appointment was booked. |
[AppDate] | Date of the appointment. |
[Duration] | Duration of the appointment. |
[ConfirmLink] | Link the guest has to click to confirm the appointment. |
[FirstName] | Guest's first name. |
[StartTime] | Start time of the appointment. |
[CenterAddress] | Address of the center where the appointment was booked. |
[OrgName] | Name of the center’s organization where the appointment was booked. |
[AppCost] | Sum of all costs in the appointment (services, products). |
[Visits] | Number of past visits of the guest. |
[DownloadLink] | Link to download the Customer Mobile Application (if enabled by the organization) via Play Store or App Store. |
[CenterZip] | Zipcode of the center where the appointment was booked.. |
[CenterCity] | City of the center where the appointment was booked. |
[LastName] | Guest's last name. |
[CenterCountry] | Country where the center is located. |
[DayOfAppointment] | Day on which the appointment is scheduled. |
[EndTime] | End time of the appointment. |
[Name] | Guest's first and last name. |
[InvoiceComments] | Any notes or information about the invoice that you want to share with your guests. |
[ConfirmText] | Link the guest has to click to confirm the appointment. |
[CenterE-mail] | Email address of the guest's base center. |
[MailUnsubscribeLink] | Link to unsubscribe from transactional emails. Once unsubscribed, no transaction-related email will be sent (including appointment-related emails). |
[GuestDataLink] | Link to the guest data form that your guests can use to specify their personal information. |
[ServiceDataLink] | Link to the service data form (v1, v2, or v3) that your guests can use to specify any additional data related to a service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial, you would want to know and store the guest’s skin type. NoteStarting June 17, 2025, the [ServiceCustomDataLinks] macro is no longer supported in notifications. If your business uses the [ServiceCustomDataLinks] macro, it will return the same output as [ServiceDataLink]. |
[FirstServiceFormLink] | Link to all service data forms related to all services in an appointment group. This macro triggers a single link using which the guest can access all forms. |
[VideoURl] | Businesses that have service-specific videos for say, pre- and post-care instructions, would like guests to watch videos related to before/after treatment. In such cases, they can use this macro. The macros get replaced with the Video ID entered in the service-catalog tab. |
[Gender] | Gender of the guest. |
[EntityName] | Configurable macros for businesses with entities, enabled using the Enable Service Entities MMS setting. |
[EntityCustomAttribute1] | Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting. |
[EntityCustomAttribute2] | Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting. |
[EntityCustomAttribute3] | Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting. |
[EntityCustomAttribute4] | Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting. |
[GoogleCalendarLink] | Link to add the appointment to Google calendar |
[GCalStartTime] | Start time of the appointment on Google Calendar. |
[GCalEndTime] | End time of the appointment on Google Calendar. |
[EmailVirtualAppointmentLink] | Email links for virtual appointments configured manually. |
[SMSVirtualAppointmentLink] | Message/text links for virtual appointments configured manually. |
[TimeZoneCenter] | Time zone of the center where the appointment was booked. |
[WhatsAppNumberLink] | Link to initiate WhatsApp communication using the provided or configured contact number. |
[CancellationKeyword] | Text keyword to the cancel the appointment. |
[GuestReferralCode] | Guest code of referrer. |
[ServiceNameVideoLinkList] | Link to start Zoom call. |
[WhatsAppConsent] | Consent to receive WhatsApp communication. |
[ServiceAddlData1] | Macro for displaying additional service information. Displays data entered in the Additional Data 1 field while configuring Services. |
[ServiceAddlData2] | Macro for displaying additional service information. Displays data entered in the Additional Data 2 field while configuring Services. |
[GroupAppointment] | List of all guests in the appointment. |
[PrecareInstructions] | Preconfigured pre-care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications. |
[PostcareInstructions] | Preconfigured post- care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications. |
[GeneralInstructions] | Preconfigured general instructions associated to the service. |