Skip to main content

Macros in the Group Appointment Confirmation notification

  • What is the notification type?

    Transactional

  • What does the group appointment confirmation notification do?

    Informs all guests in the group that a group appointment has been booked.

  • When is the group appointment confirmation notification sent?

    Sent after a group appointment is created in appointment book.

  • What communication methods can you configure for the group appointment confirmation notification?

    You can configure an email and a text template.

The table below describes the macros available in the group appointment confirmation notification. Use these macros to customize or personalize the notification. For example, the [CenterName] macro gets replaced with the actual center’s name.

Macro

Description

[TreatmentList]

 List of services scheduled for the appointment.

[ServiceTherapistList]

 List of therapists scheduled to perform the services in the appointment; also shows the service name.

[RescheduleLink]

Link the guest has to click to reschedule the appointment.

[CancellationLink]

Link the guest has to click to cancel the appointment.

[ServiceTherapistTimeList]

Scheduled time for the service and the service name; includes the therapist’s name.

[CenterPhone]

The primary phone number of the center where the appointment was booked.

[CenterPhone2]

The secondary phone number of the center where the appointment was booked.

[CenterAddlData1]

Additional center information provided in the Additional Text field in the guest's base center Settings > Invoice > Receipts.

[CenterState]

State in which the center is located.

[CenterName]

Name of the center where the appointment was booked.

[AppDate]

Date of the appointment.

[Duration]

Duration of the appointment.

[ConfirmLink]

Link the guest has to click to confirm the appointment.

[FirstName]

Guest's first name.

[StartTime]

Start time of the appointment.

[CenterAddress]

Address of the center where the appointment was booked.

[OrgName]

Name of the center’s organization where the appointment was booked.

[AppCost]

Sum of all costs in the appointment (services, products).

[Visits]

Number of past visits of the guest.

[DownloadLink]

Link to download the Customer Mobile Application (if enabled by the organization) via Play Store or App Store.

[CenterZip]

Zipcode of the center where the appointment was booked..

[CenterCity]

City of the center where the appointment was booked.

[LastName]

Guest's last name.

[CenterCountry]

Country where the center is located.

[DayOfAppointment]

Day on which the appointment is scheduled.

[EndTime]

End time of the appointment.

[Name]

Guest's first and last name.

[InvoiceComments]

Any notes or information about the invoice that you want to share with your guests.

[ConfirmText]

Link the guest has to click to confirm the appointment.

[CenterE-mail]

Email address of the guest's base center.

[MailUnsubscribeLink]

Link to unsubscribe from transactional emails. Once unsubscribed, no transaction-related email will be sent (including appointment-related emails).

[GuestDataLink]

Link to the guest data form that your guests can use to specify their personal information.

[ServiceDataLink]

Link to the service data form (v1, v2, or v3) that your guests can use to specify any additional data related to a service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial, you would want to know and store the guest’s skin type.

Note

Starting June 17, 2025, the [ServiceCustomDataLinks] macro is no longer supported in notifications. If your business uses the [ServiceCustomDataLinks] macro, it will return the same output as [ServiceDataLink].

[FirstServiceFormLink]

Link to all service data forms related to all services in an appointment group. This macro triggers a single link using which the guest can access all forms.

[VideoURl]

Businesses that have service-specific videos for say, pre- and post-care instructions, would like guests to watch videos related to before/after treatment. In such cases, they can use this macro. The macros get replaced with the Video ID entered in the service-catalog tab.

[Gender]

Gender of the guest.

[EntityName]

Configurable macros for businesses with entities, enabled using the Enable Service Entities MMS setting.

[EntityCustomAttribute1]

Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting.

[EntityCustomAttribute2]

Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting.

[EntityCustomAttribute3]

Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting.

[EntityCustomAttribute4]

Configurable macro to define an attribute for businesses with entities, enabled using the Enable Service Entities MMS setting.

[GoogleCalendarLink]

Link to add the appointment to Google calendar

[GCalStartTime]

Start time of the appointment on  Google Calendar.

[GCalEndTime]

End time of the appointment on  Google Calendar.

[EmailVirtualAppointmentLink]

Email links for virtual appointments configured manually.

[SMSVirtualAppointmentLink]

Message/text links for virtual appointments configured manually.

[TimeZoneCenter]

Time zone of the center where the appointment was booked.

[WhatsAppNumberLink]

Link to initiate WhatsApp communication using the provided or configured contact number.

[CancellationKeyword]

Text keyword to the cancel the appointment.

[GuestReferralCode]

Guest code of referrer.

[ServiceNameVideoLinkList]

Link to start Zoom call.

[WhatsAppConsent]

Consent to receive WhatsApp communication.

[ServiceAddlData1]

Macro for displaying additional service information. Displays data entered in the Additional Data 1 field while configuring Services.

[ServiceAddlData2]

Macro for displaying additional service information. Displays data entered in the Additional Data 2 field while configuring Services.

[GroupAppointment]

List of all guests in the appointment.

[PrecareInstructions]

Preconfigured pre-care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications.

[PostcareInstructions]

Preconfigured post- care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications.

[GeneralInstructions]

Preconfigured general instructions associated to the service.