What's New in August 2022
Highlights
Important
Your Zenoti account will be upgraded with August 2022 features and enhancements between 24th August- 31st August.
Improved security for business payments Eliminate fraud with two-factor authentication when adding bank accounts for B2B payments. | ![]() |
![]() | Flexibility in cross-center settlements Choose from different liability types for easy cross-center settlements. |
Provide a free class experience Attract potential students by letting members invite family and friends for a free class. | ![]() |
![]() | Design and builds forms easily With the new form builder, you can:
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Salon
If you don't use Appointment Book, hide the Appointments tab for a cleaner guest profile.
If you use a payment solution such as ADP Wisely, you can restrict the collection of tips via cash in Point of Sale to avoid double payouts.
To better manage end-of-day operations for locations with multiple registers, register closure is restricted when there are open invoices with no associated payments.
On busy days, make booking easier by removing double-booking slots and slots that are outside therapist hours.
The Zenoti Admin page comes with:
New icons for easy navigation
Improved look and feel
Modern dashboards
To reconnect with guests, activate and send emails to addresses that are marked inactive by Zenoti.
View all your Analytics Express dashboards in one place.
Provide a better center search experience with location access and a new search bar along with a list of previously selected centers.
Your guests can choose the first available therapist or therapist from their last appointment while making a booking using Quick Book.
Calculate your employee payroll based on:
Hourly pay
Commission and base rate
Maximum of commission or base rate
If applicable, you can also use overtime calculations.
View gift card liabilities based on sale date for better accounting.
Track fraudulent audits and adjust stock instantly to account for any damages, vendor frauds, free samples or expired stock.
Customize the size of labels for barcode printing.
Get details of guests in a target segment via email.
A new parameter in the response code of the guest membership webhook allows for easy identification of the guest.
Restrict the second appointment reminder for a smooth guest experience.
Waive off other fee for guests during subsequent package redemptions.
A new parameter in the response code of the guest package webhook allows for easy identification of the guest.
Businesses that have not implemented financial lock can now recalculate royalty fees before initiating the transactions for royalty fees collection or cross-center redemption.
Find out if an AVS downgrade fee has been applied to transactions.
You will now receive email notifications for all business payments.
Validate a guest's address and view more information about saved cards.
Avoid wait time confusion for guests by setting up queue wait times based on provider schedules.
Understand your queue operations better by capturing reasons for guests walking out or not showing up for a service.
Help your guests check in on time with a second wait time reminder.
Let your providers pick guests at the top of the queue instead of searching for guests auto-assigned to them.
When a manager is unavailable, allow front-desk staff to edit employee schedules to avoid disruption in daily operations.
Identify the providers your walk-in guests selected and pay appropriate commissions.
Group and summarize data in the Campaigns v2 report.
Mandate collection of key customer data during booking to offer customized services to guests.
Help guests understand your services better by displaying descriptions for add-on services.
Your guests can change therapists while rescheduling an appointment from webstore.
Allow guests to skip therapist selection for services such as sauna where therapists might not be required.
Streamline your center’s schedule by allowing only same-day appointments on webstore.
To save time, capture feedback from guests in the Appointment Book on Zenoti Mobile V2.
Facilitate a smoother booking experience by customizing the order in which therapists appear.
Easily identify guests on loyalty programs to provide a tailored experience.
The guest profile on Zenoti Mobile V2 comes with a refreshed and modern look and a seamless interface to help you view and manage all guest details in one place.
Spa
If you don't use Appointment Book, hide the Appointments tab for a cleaner guest profile.
If you use a payment solution such as ADP Wisely, you can restrict the collection of tips via cash in Point of Sale to avoid double payouts.
To better manage end-of-day operations for locations with multiple registers, register closure is restricted when there are open invoices with no associated payments.
On busy days, make booking easier by removing double-booking slots and slots that are outside therapist hours.
The Zenoti Admin page comes with:
New icons for easy navigation
Improved look and feel
Modern dashboards
To reconnect with guests, activate and send emails to addresses that are marked inactive by Zenoti.
View all your Analytics Express dashboards in one place.
Provide a better center search experience with location access and a new search bar along with a list of previously selected centers.
Your guests can choose the first available therapist or therapist from their last appointment while making a booking using Quick Book.
Calculate your employee payroll based on:
Hourly pay
Commission and base rate
Maximum of commission or base rate
If applicable, you can also use overtime calculations.
View gift card liabilities based on sale date for better accounting.
Track fraudulent audits and adjust stock instantly to account for any damages, vendor frauds, free samples or expired stock.
Get details of guests in a target segment via email.
Declutter Point of Sale by excluding inapplicable memberships whose credits are no longer valid.
Front-desk staff can learn the status of transferred credits in the guest's profile.
A new parameter in the response code of the guest membership webhook allows for easy identification of the guest.
Restrict the second appointment reminder for a smooth guest experience.
Waive off other fee for guests during subsequent package redemptions.
A new parameter in the response code of the guest package webhook allows for easy identification of the guest.
Businesses that have not implemented financial lock can now recalculate royalty fees before initiating the transactions for royalty fees collection or cross-center redemption.
Find out if an AVS downgrade fee has been applied to transactions.
You will now receive email notifications for all business payments.
Validate a guest's address and view more information about saved cards.
Group and summarize data in the Campaigns v2 report.
Mandate collection of key customer data during booking to offer customized services to guests.
Help guests understand your services better by displaying descriptions for add-on services.
Your guests can change therapists while rescheduling an appointment from webstore.
Allow guests to skip therapist selection for services such as sauna where therapists might not be required.
Streamline your center’s schedule by allowing only same-day appointments on webstore.
To save time, capture feedback from guests in the Appointment Book on Zenoti Mobile V2.
Facilitate a smoother booking experience by customizing the order in which therapists appear.
Easily identify guests on loyalty programs to provide a tailored experience.
The guest profile on Zenoti Mobile V2 comes with a refreshed and modern look and a seamless interface to help you view and manage all guest details in one place.
MedSpa
If you don't use Appointment Book, hide the Appointments tab for a cleaner guest profile.
If you use a payment solution such as ADP Wisely, you can restrict the collection of tips via cash in Point of Sale to avoid double payouts.
To better manage end-of-day operations for locations with multiple registers, register closure is restricted when there are open invoices with no associated payments.
On busy days, make booking easier by removing double-booking slots and slots that are outside therapist hours.
The Zenoti Admin page comes with:
New icons for easy navigation
Improved look and feel
Modern dashboards
To reconnect with guests, activate and send emails to addresses that are marked inactive by Zenoti.
View all your Analytics Express dashboards in one place.
Provide a better center search experience with location access and a new search bar along with a list of previously selected centers.
Your guests can choose the first available therapist or therapist from their last appointment while making a booking using Quick Book.
Calculate your employee payroll based on:
Hourly pay
Commission and base rate
Maximum of commission or base rate
If applicable, you can also use overtime calculations.
View gift card liabilities based on sale date for better accounting.
Track fraudulent audits and adjust stock instantly to account for any damages, vendor frauds, free samples or expired stock.
Get details of guests in a target segment via email.
A new parameter in the response code of the guest membership webhook allows for easy identification of the guest.
Restrict the second appointment reminder for a smooth guest experience.
Waive off other fee for guests during subsequent package redemptions.
A new parameter in the response code of the guest package webhook allows for easy identification of the guest.
Businesses that have not implemented financial lock can now recalculate royalty fees before initiating the transactions for royalty fees collection or cross-center redemption.
Find out if an AVS downgrade fee has been applied to transactions.
You will now receive email notifications for all business payments.
Validate a guest's address and view more information about saved cards.
Group and summarize data in the Campaigns v2 report.
Mandate collection of key customer data during booking to offer customized services to guests.
Help guests understand your services better by displaying descriptions for add-on services.
Your guests can change therapists while rescheduling an appointment from webstore.
Allow guests to skip therapist selection for services such as sauna where therapists might not be required.
Streamline your center’s schedule by allowing only same-day appointments on webstore.
To save time, capture feedback from guests in the Appointment Book on Zenoti Mobile V2.
Facilitate a smoother booking experience by customizing the order in which therapists appear.
Easily identify guests on loyalty programs to provide a tailored experience.
The guest profile on Zenoti Mobile V2 comes with a refreshed and modern look and a seamless interface to help you view and manage all guest details in one place.
Fitness
Automate door and locker access for members.
Businesses can mandate signed student waiver forms to reduce liabilities.
The fitness home page, roster view, and settings page get a new look and feel.
Studio managers can schedule multiple events in a workshop.
You can apply discounts on workshops.
If you don't use Appointment Book, hide the Appointments tab for a cleaner guest profile.
If you use a payment solution such as ADP Wisely, you can restrict the collection of tips via cash in Point of Sale to avoid double payouts.
To better manage end-of-day operations for locations with multiple registers, register closure is restricted when there are open invoices with no associated payments.
On busy days, make booking easier by removing double-booking slots and slots that are outside therapist hours.
The Zenoti Admin page comes with:
New icons for easy navigation
Improved look and feel
Modern dashboards
To reconnect with guests, activate and send emails to addresses that are marked inactive by Zenoti.
View all your Analytics Express dashboards in one place.
Provide a better center search experience with location access and a new search bar along with a list of previously selected centers.
Your guests can choose the first available therapist or therapist from their last appointment while making a booking using Quick Book.
Calculate your employee payroll based on:
Hourly pay
Commission and base rate
Maximum of commission or base rate
If applicable, you can also use overtime calculations.
View gift card liabilities based on sale date for better accounting.
Track fraudulent audits and adjust stock instantly to account for any damages, vendor frauds, free samples or expired stock.
Track center visits for members using the kiosk.
Get details of guests in a target segment via email.
Increase your studio's revenue by charging members a new recurring annual fee allowing your guests to enjoy full membership benefits.
Studio owners can override the freeze period and increments in memberships.
A new parameter in the response code of the guest membership webhook allows for easy identification of the guest.
Restrict the second appointment reminder for a smooth guest experience.
Waive off other fee for guests during subsequent package redemptions.
A new parameter in the response code of the guest package webhook allows for easy identification of the guest.
Businesses that have not implemented financial lock can now recalculate royalty fees before initiating the transactions for royalty fees collection or cross-center redemption.
Find out if an AVS downgrade fee has been applied to transactions.
You will now receive email notifications for all business payments.
Validate a guest's address and view more information about saved cards.
Group and summarize data in the Campaigns v2 report.
Mandate collection of key customer data during booking to offer customized services to guests.
Help guests understand your services better by displaying descriptions for add-on services.
Your guests can change therapists while rescheduling an appointment from webstore.
Allow guests to skip therapist selection for services such as sauna where therapists might not be required.
Streamline your center’s schedule by allowing only same-day appointments on webstore.
Upload a guest's profile picture on Zenoti Mobile to easily validate a student's identity during check-in.
To save time, capture feedback from guests in the Appointment Book on Zenoti Mobile V2.
Facilitate a smoother booking experience by customizing the order in which therapists appear.
Easily identify guests on loyalty programs to provide a tailored experience.
The guest profile on Zenoti Mobile V2 comes with a refreshed and modern look and a seamless interface to help you view and manage all guest details in one place.
API change log – August 2022
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