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Auto-apply package credits on cancellation and no-show invoices

When guests do not show up Enable this option for automatic redemption of package benefits on invoices with no-show and cancellation fees.

Required roles: Any role with access to the Administrator mode.

Required permissions: None

  1. At the organization level, click the Configurations icon.

  2. Search for and select Auto-apply package credits on service cancellation and no-show invoices.

  3. Enable the setting.

  4. Click Save.

To disable it, turn off the toggle. The front-desk staff will then have to manually apply package credits to invoices with no-show and cancellation fees.