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View today's summary

View register summary

Front-desk staff can use this report to get a summary of sales, collections, tips, and register closure information of a center for the day. To view register summary for any other day, select the date from the date picker at the top of the screen.

  1. In Appointment book, click the Reports icon.

  2. Click Summary.

Sales

Sale is the list price of an item without tax and discount.

Net amount = List price - Discount - Tax

Zenoti considers membership, package, gift card, prepaid card, loyalty points, and cashback as liabilities.

In this section, you can view details of all the sales made on open and closed invoices for the day or during the date range.

Column description

Item

Revenue

Service

Revenue: Net amount received from all services performed

Note

If No Show or Canceled fees are set up, these amounts are displayed under service sales.

Refund: The amount paid back to the guest for services.

Product

Revenue: Net amount received from all products sold

Refund: The amount paid back to the guest for products.

Membership

Revenue: Net amount received from all memberships sold or billed

Refund: The amount paid back to the guest for memberships.

Package

Revenue: Net amount received from packages sold or billed

Refund: The amount paid back to the guest for packages.

Gift card

Revenue: Net amount received from gift cards sold or billed

Refund: The amount paid back to the guest for gift cards.

Prepaid card

Revenue: Net amount received from prepaid cards sold or billed

Refund: The amount paid back to the guest for services.

Points to consider

Item

Points to consider

Redemptions (this center)

Amount redeemed from liability sold in the center

  • Prepaid card redemptions are considered as payments

  • Loyalty point redemptions are considered only if the pre-tax configuration is set up

  • Memberships, packages, and gift card redemptions are considered only if they are sold with tax

Redemptions (others)

Amount redeemed from liability sold in other centers

  • Prepaid card redemptions are considered as payments

  • Loyalty point redemptions are considered only if the pre-tax configuration is set up

  • Memberships, packages, and gift card redemptions are considered only if they are sold with tax

Total Sales

Total amount received from sales of all items

Total Sales = Sum of price of all items sold - Discount - Tax

Taxes

Total tax liability on invoices with sale date as today or the start date of the report

  • (name of the tax type): Sales tax charged for the respective tax type defined by the business

  • Total: Sum of all tax amounts charged

  • OutstandingOnThatDay: Tax amount charged but not collected

Total To Collect

Total amount of sales done after deducting discounts, refunds, and tax

Total to Collect = Sum of price of all items sold - Discounts - Redemption (including tax) - Tax

This value matches with the total collections only if all the invoices are fully collected.

Tips are excluded in this column but shown separately. This is because tips are not part of sales, collections, or business revenue.

Tips

Total amount collected using cash, card, check, or custom payment towards tips

SSG

Total amount collected using cash, card, check, or custom payment towards staff gratuity

Cashback

Total additional amount charged to guests’ cards,but returned to the guests in cash for tips payment

Collections

Collection is the sale amount (including discounts and taxes) received from guests on open and closed invoices using a payment method or by redeeming a liability.

In this section, you can view collections details for the day or during a date range.

Column

Description

Cash

Total amount collected in cash after deducting cash refunds and tips that were paid in cash

Credit Card

Total amount collected using cards after deducting card refunds and tips that were paid using cards

Cheque or Check

Total amount collected in check after deducting refunds and tips that were paid over a check

Custom

Total amount collected using custom payments after deducting refunds and tips paid using custom payments

You can only see the amount collected using custom payments that are marked as Monetary-Financials.

Total Collected

Total amount collected using non-monetary (sold without tax) and monetary payment types

Non-monetary payment types considered: Gift card, Prepaid card, and Membership credits

Monetary payment types: Cash, check, credit card, and custom payments

Collections (outside time period)

Total amount collected on invoices where the sale date is either before or after the day or date range

Collections (from past for time period)

Total amount collected on invoices with today's sale date, but payments (full or partial) were made in advance

Collections (other center)

Total amount collected by another center for invoices created at the center

Outstanding Balance

Total amount that is yet to be collected for the sales on the day or during the date range

Current Outstanding Balance

Total outstanding amount that you are yet to collect for the sales made on the day or during the date range

Tips

Total amount collected using cash, card, cheque or check, or custom payments towards tips on the day or during the date range

Support Staff Gratuity (SSG)

Total amount collected using cash, card, cheque or check, or custom payments towards SSG on the day or during the date range

Cashback

Total additional amount charged to guests’ cards and returned to guests in cash for tips payment on the day or during the date range

Discounts

In this section, you can view details of the amount offered as a discount or redemption as part of a campaign, membership, package, or manual discount.

Column

Description

Discounts

Total discount given on items sold

  • Membership Redemption: Services as part of a membership are redeemed

  • Package Redemption: Difference between list price and the redeemed value of service or product

  • Campaign: Difference between list price and the final value of service or product after the campaign discount is applied

Tips and gratuity

In this section, you can view details of the tips and staff gratuity (SSG) collected using cash, card, check, and custom payments for the day or during a date range.

Column

Description

Cash

Total tip amount collected in cash

Credit Card

Total tip amount collected using cards

Cheque or Check

Total tip amount collected in check

Custom

Total tip amount collected using custom payments (both monetary and non-monetary)

Total Tips

Total tip amount collected using all payment methods

Support staff gratuity Details

Total SSG amount collected using cash, card, check, or custom payments (monetary and non-monetary)

Cashback Details

Total additional amount charged to guests’ cards and returned to guests in cash for tips payment

Note that cashback is for businesses that don’t record tips in Zenoti.

  • Zenoti Payments: Monetary value of the card transactions processed by Zenoti Payments and the fee for processing the transactions

    You can also see amount that will be deposited into your business account in the next few days. Note that the deposit date is an estimated date, and may be different from the actual deposit date.

  • Credit Card Deposits: Monetary value of the card transactions processed at the center

Cross-center redemption

In this section, you can view details of the amount that you must collect from other centers and pay to other centers for the day or during a date range.

  • To Collect: For liabilities that were redeemed at the center but purchased at other centers; it's indicated by a positive number in the report.

  • To Pay: For liabilities that were purchased at the center but redeemed at other centers; it's indicated by a negative number in the report.

  • Net : The balance amount in the register after collection and payment of cross-center redemptions.

    Net = To Collect - To Pay

Column descriptions

Column

To Collect

(for liabilities purchased at other centers)

To Pay

(for liabilities purchased at current center)

Membership Credits

Total value of membership credits consumed on the day

Total amount that the current center must collect for memberships credits redeemed at current center

Total amount that the center must pay for memberships credits redeemed at other centers

Membership Services

Total value of membership services consumed on the day

Total amount that the current center must collect for memberships services redeemed at the center

Total amount that the center must pay for memberships services redeemed at other centers

Packages

Total value of package benefits consumed on the day

Total amount that the current center must collect for packages redeemed at the center

Total amount that the center must pay for packages redeemed at other centers

Gift Cards

Total value of gift card benefits consumed on the day

Total amount that the current center must collect for gift cards redeemed at the center

Total amount that the center must pay for gift cards redeemed at other centers

Prepaid Cards

Total value of prepaid card benefits consumed on the day

Total amount that the current center must collect for prepaid cards redeemed at the center

Total amount that the center must pay for prepaid cards redeemed at other centers

Loyalty Points

Total value of benefits consumed in loyalty programs on the day

Total amount that the current center must collect for loyalty points redeemed at the center

Total amount that the center must pay for loyalty points redeemed at other centers

Total

Total value of all benefits on the day

Total amount that the current center must collect for memberships, packages, gift cards, prepaid cards, and loyalty points redeemed at the center

Total amount that the center must pay for memberships, packages, gift cards, prepaid cards, and loyalty points redeemed at other centers

Register closure

In this section, you can view details of collections, opening balance, and closing balance in the center during a date range.

Column

Description

Opening Balance (Cash)

Cash available in the register at the start of the date

Cash

Total amount collected in cash after deducting tips

Card

Total amount collected using cards after deducting tips

Cheque or Check

Total amount collected in check

Deposit (Cash)

Total cash deposited in the bank

Closing Balance (Cash)

Cash available in the register at the end of the day

Outstanding Balance

Amount that is yet to be collected from today's sales

View daily financial summary

Sales

In this section, you can view the sale details for the day or during a date range.

  • Sale amount = List Price - Discounts

    Important

    Taxes are not considered in sales

  • Only closed invoices are considered unless Zenoti is configured to consider even open invoices

  • Payments made using cash, card, check, and custom payments are only considered

  • The sale date for services and classes is the date when the service is performed or the class is conducted, respectively. For all other items, the sale date is the date on which the item was added to the invoice.

  • The value within brackets indicates the sold quantity of an item.

Column description

Column

Description

Reconcile with other reports

Services

Total sales amount collected from services on the day or during a date range

Services performed as part of a membership, or package redemption are also added to the number of services performed on the day, but the sales amount realized through them is zero.

In the Sales - Services report, tally this number with the Sale Value column.

Products

Total sales amount collected for products on the day or during a date range

Products that are part of package redemptions are also added to the number of products sold, but the sales amount realized through them is zero.

In the Sales - Product report, tally this number with the Sale Value column.

Memberships

Total sales amount collected for memberships on the day or during a date range

Revenue is not realized on the immediate purchase of a membership. It is only realized if the membership was redeemed on the day or during a date range.

In the Sales - Membership report, tally this number with the Sale Value column.

Packages

Total sales amount collected for packages on the day or during a date range

Revenue is not realized on the immediate purchase of a package. It is only realized if the package was redeemed on the day or during a date range.

In the Sales - Package report, tally this number with the Sale Value column.

Gift Cards

Total sales amount collected for gift cards on the day or during a date range

Revenue is not realized on the immediate purchase of a gift card. It is only realized if the gift card was redeemed on the day or during a date range.

In the Sales - Gift Card report, tally this number with the Sale Value column.

Pre-paid Cards

Total sales amount collected for prepaid cards on the day or during a date range

Revenue is not realized on the immediate purchase of a prepaid card. The revenue is only realized if it is used to pay (redeemed) for a service or product.

In the Sales - Prepaid Card report, tally this number with the Sale Value column.

Total

Total sales amount realized for all the sales on the day or during a date range

Total = Services + Products + Memberships + Packages + Gift Cards + Pre-paid Cards

In the Invoices report, tally this number with the total number of invoices column.

Products to Service %

Percentage of the sales amount realized from product sales to the percentage of sales amount realized from service sales on the day or during a date range

Products to Total %

Percentage of the total sales amount realized from products on the day or during a date range

Products to Total % = Products / Total x 100

Average Service Value

Average of the total sales amount realized from services on the day or during a date range

Average Service Value = Total / Number of services performed

Average Product Value

Average of the total sales amount realized from products on the day or during a date range

Average Product Value = Total / Number of products sold

Average Invoice Value

Average of the total sales amount realized from all sales on the day or during a date range

Average Invoice Value = Total / Invoice count

Collections

In this section, you can view all the payments received (using cash, card, check, and custom payments) and redemptions made at the center for the day or during a date range.

Note

  • Collections amount include discounts and tax

  • Both open and closed invoices are considered

  • Payments done using cash, card, check, and custom payments are only considered

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Center Collection - For the Day report.

  3. Select the desired filters.

  4. Click Refresh.

Column description

Column

Description

Reconciliation with other reports

Cash

Total amount collected using cash for the day or during a date range

In the Collections by Invoices report, tally this number with the Cash column.

Card

Total amount collected using cards for the day or during a date range

In the Collections by Invoices report, tally this number with the Card column.

Check

Total amount collected using check for the day or during a date range

In the Collections by Invoices report, tally this number with the Check column.

Custom

Total amount collected using custom payments for the day or during a date range

In the Collections by Invoices report, tally this number with the Custom column.

Total

Total amount collected using cash, card, check, and custom payments for the day or during a date range

In the Collections by Item Type report, tally this number with the Total amount column.

Memberships

Total amount redeemed using memberships on the day or during a date range

Filter the Collections by Transactions report by memberships and tally this number with the Redemption column.

Gift Cards

Total amount redeemed using gift cards on the day or during a date range

Filter the Collections by Transactions report by gift cards and tally this number with the Repayment column.

Pre-paid Cards

Total amount redeemed using prepaid cards on the day or during a date range

Filter the Collections by Transactions report by prepaid cards and tally this number with the Repayment column.

Loyalty Points

Total amount redeemed using loyalty points on the day or during a date range

Filter the Collections by Transactions report by loyalty points and tally this number with the Repayment column.

Register closures

You can use the register closure v1 report to view the date and time of register closure, collections from cash, card, and check, amount deposited in the bank, and opening and closing balance for the day or during a date range.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Register Closure report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

Column description

Column 

Description 

Closure time

Date and time when the register was closed today or during the date range

In the Register Closure report, tally this column with the Closing Date column.

Previous closure date

Date on which the register was previously closed before current closure date.

Cash

Total cash in the register, including cash collection and opening balance for the day or during the date range

In the Register Closure report, tally this column with the Cash Collection column.

Card

Total amount collected on the day from cards

In the Register Closure report, tally this column with the Credit Card column in the Register Closure report.

Check

Total amount collected on the day from checks

In the Register Closure report, tally this column with the Checks column.

Bank Deposit

Total cash deposited in the bank on the day or during the date range

In the Register Closure report, tally this column with the Cash Deposits column.

Opening Balance

Cash available in the register when the center opened for business for today or on the report start date

In the Register Closure report, tally this column with the Opening Balance column.

Closing Balance

Cash available in the register after making the bank deposit when the center was closed today or on the last date of the report

The closing balance of the day becomes the opening balance of tomorrow and is available for transactions when the center opens for business the next day.

In the Register Closure report, tally this column with the Closing Balance column.

Add register closure for a past date

If the previous day's register is not closed, businesses have the flexibility to close the register using the Register closure report. Changes made to the register will override existing day closure details.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Register Closure V1 report.

  3. Enter the date or date range as per your requirement.

  4. Select the register from the drop-down list.

  5. Click Refresh.

  6. At the bottom left corner of the reports page, click Add closure.

  7. On the Close Payments page, fill in the cash transaction details for the selected day.

    You can also edit the date directly from this page. Add notes for the fields if required.

  8. Click Save.

  9. To close the cash register with the updated details, click Ok.

Edit register closure

You have the option to edit or re-open a previously closed register to correct transaction errors, resolve discrepancies, or update cash totals.

  1. From the register closure V1 report, select the register, date range and click Refresh.

  2. Click Edit against the closure record.

  3. Edit the values as required in the Close Payments pop-up.

  4. Click Save.

Revenue and invoices

In this section, you can view the projected revenue, collections from new and existing members, revenue details (collections and redemptions), and modified and open sales for today or during a date range.

Note

For revenue summary
  • Collections amount includes discounts and excludes tax

  • Both open and closed invoices are considered

  • Payments done using cash, card, check, and custom payments are only considered

  • Revenue from liabilities is realized on the redemption date, not on the sale date

For invoices summary
  • Collections amount includes discounts and excludes tax

  • Only closed invoices are considered, unless Zenoti is configured to consider even open invoices

  • Revenue from liabilities is realized on the sale date

Column description

Column

Description

Projected Monthly Revenue

Projected revenue for the month based on the collections till today or on the report start date

Total Collected

Total amount (with tax) collected from new and existing guests

Total Revenue

Total revenue generated from collections and redemptions

Invoices Modified

  • # Old Invoices Modified: Number of old open invoices for which payment is added today or on the report start date

  • Old Balance Paid: Amount received today as payments for old open invoices

  • Unpaid Balance for Month: Total amount yet to be collected for the sales made this month

Note

After payment is made on old open invoices, it's not necessary for the invoices to be closed only if the invoices were created before today and were open when the payment was made.

Open Invoice Details

  • # Open Invoice: Number of open invoices as on today or the report start date

  • Total Invoices Value: Total sales value generated from open invoices

  • Total Amount Paid: Amount paid by the guests on open invoices

  • Total Due Amount: Amount to be received from open invoices

Total Manual Discount

Total discount manually added to all invoices today

Reconcile revenue and invoices summary with other reports

Column

Other report

Reconciliation steps

Projected Monthly Revenue

Center Revenue

  1. Export the report to Excel.

  2. Divide Month Revenue by the selected date. You will arrive an average daily revenue.

  3. Multiply the average daily revenue by the number of days in the month.

Total Collected

Collections section of the Daily Financial Summary report

Total Revenue

Center Revenue

Invoices Modified

Collections by Invoices

  1. Export the report to Excel.

  2. For the number of old invoices that are modified, filter the Invoice Date column.

Open Invoice Details

Invoices

  1. Export the report to Excel.

  2. To consider only open invoices, filter the Sales Reports - Invoices to consider only open invoices.

  3. For total sales value, add the Net Price and Total Tax columns.

  4. For total due amount, look for the number in the Due column.

Total Manual Discount

Invoices

  1. Export the Sales Reports - Invoices to Excel.

  2. Filter the Promotion column by Manual Discount.

  3. For the total manual discount given today, add the values in the Total Discount column.

Guests summary

In this section, you can view the details of the visits by new and existing guests, services availed by them, rebooking details, purchase details, average invoice, service, and sale value by guests, appointment status (such as canceled, no-shows), guest satisfaction, and employee and room utilization for the day or during a date range.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Guest summary report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

    If you generate the report for over a year, click the Email button.

Column description

Column

Description

Total Guests

Total number of new and existing guests who visited the current center to purchase an item

Total # Services

Total number of services purchased by new and existing guests

Note

A guest can purchase more than one service. There can be a mismatch between the number of guests and the number of services purchased.

Total Guests that purchased Retail

Total number of guests who purchased only products or products along with other items

Avg Invoice Sale Value per Guest

Average sale amount from all the closed invoices for the day or during the date range

  • Sale amount = List price - (Discounts + Tax)

  • Payments collected only using cash, card, check, and custom payments are considered

Avg Invoice Sale Value per Retail-only Guest

Average sale amount from all the closed invoices with only product purchases

Avg Service Sale Value per Guest

Average sale amount from all the closed invoices with at least one service purchase

If an invoice has a service and any other item, only the service part of the closed invoice is considered

Avg Retail Sale Value per Guest

Average sale amount received from all the closed invoices with at least one product

If an invoice has a product and any other item, only the product part of the closed invoice is considered

Appointment Status

Total number of appointments with the following appointment statuses: Cancellation, No Show, Deleted, and Walk-in

Guests# that gave feedback

Total number of guests who gave feedback

Guests# with no feedback

Total number of guests who did not give feedback

Guests# that rated <3

Total number of guests who gave a rating less than 3

Center Utilization (Employee) %

Percentage of employee utilization at the center

Center Utilization (Employee) % = Total number of service hours / Total number of hours clocked in x 100

Center Utilization (Room) %

Percentage of room utilization at the center

Center Utilization (Room) % = Total number of hours they were booked / Total number of hours that rooms are available for booking x 100

Reconcile numbers in guests summary with other reports

Column

Other report

Reconciliation steps

Total Guests

Sales Reports - Invoices

For visits
  1. Export the Sales Reports - Invoices report to Excel and remove the duplicate entries.

  2. For new guests, filter the First Visit column to Yes.

  3. For existing guests, filter the First Visit column to No.

For rebooked guest count and percentage
  1. Export the Appointment Details report to Excel.

  2. Remove duplicate guest names and make a note of the number of unique guests.

  3. For Guests# rebooked for a future date, filter the Rebooking Source column to Yes and Status column to Closed.

    Make a note of the number of such appointments.

  4. Calculate Guests% that rebooked for a future date.

    Guests% = Rebooking Source# / Total number of guests who visited the current center and purchased a service

Total # Services

Appointment Details

  1. Export the Appointment Details report to Excel.

  2. For the number of services purchased by new guests, filter the First Visit column to Yes.

    Do not remove duplicate entries as a guest can purchase multiple services.

  3. For the number of services purchased by existing guests, filter the First Visit column to No.

    Do not remove duplicate entries as a guest can purchase multiple services.

Avg Invoice Sale Value per Guest

Sales Reports - Invoices

  1. Export the Sales Reports - Invoices report to Excel.

  2. For today's closed invoices, filter the Status column to Closed.

  3. Add the Cash, Card, Check, and Custom columns.

    Make a note of this number.

  4. Add the amount in the Total Tax column.

    Make a note of this number.

  5. To calculate the total sale value from closed invoices, deduct the total tax amount from the amount collected in the Cash, Card, Check, and Custom columns.

  6. For a list of unique guests, delete duplicate entries.

    Make a note of the number of unique guests.

  7. For the average invoice sale value per guest, divide the total sale value (calculated in step 5) by the number of unique guests (in step 6).

Avg Service Sale Value per Guest

Sales - Service

  1. Set the filter to Closed invoices and export to Excel.

  2. Make a note of the total in the Sale Value column.

  3. Delete duplicate entries.

    Make a note of the number of unique guests.

  4. For the average service sale value per guest, divide the total sale value by the number of unique guests.

Appointment Status

Appointment Details

Validate this column with the Status column of the Appointment Details report.

Guests# that gave feedback

Guests# with no feedback

Center Utilization (Employee) %

Guest Feedback

Validate these columns with corresponding columns in the Guest Feedback report.

Employees summary

In this section, you can view the highest and lowest service revenues, therapists' revenue targets, employee check-ins, checkouts, and no-shows, total tips collected for services, and petty cash details for the day or during a date range.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Employee summary report.

  3. Select the desired filters.

  4. Click Refresh.

Column description

Column

Description

Therapist Service Revenue

Therapists who generated the highest and lowest service revenues

Employee Product Revenue

Employees who generated the highest and lowest product revenues

Therapists vs Targets

If you have set monthly service revenue targets for your therapists, you can view the number of therapists who are on track and off track in meeting the targets.

Employee Attendance

Attendance of all employees in the current center

Tips

Total amount collected from guests as service tips

Petty Cash

Total cash added to the register or spent from the register for petty cash

Reconcile employee summary with other reports

Column in employee summary section

Other report

Reconciliation steps

Therapist Service Revenue

Therapist Earnings (Day)

  1. Export the Therapist Earnings (Day)report to Excel.

  2. Compare the Service Revenue column with the Therapist Service Revenue column.

Therapists vs Targets

Therapist Earnings (Month)

  1. Export the Therapist Earnings (Month)report to Excel.

  2. Compare the Proj Service Revenue (this is the projected service revenue of the month) and Target Revenue columns for each employee. You will get the number of employees who are on and off track in meeting the targets.

Employee Attendance

Employee Attendance

  1. Export the Employee Attendance report to Excel.

  2. Compare the Expected Checkin and Actual Checkin columns for each employee. You will get # On Time and #Late employees.

  3. For #No Show, filter the Actual Checkin column to display blank fields. From this list, filter the Status column to display Working. You will get #No Show employees.

Tips

Sales - Invoices

  1. Export the Sales - Invoicesreport to Excel.

  2. Compare the Tips column with the Tips column.

Petty Cash

Daily Petty Cash Details

  1. Export the Daily Petty Cash Detailsreport to Excel.

  2. Compare the Receipts and Expenses column with the Receipts and Expenses columns.

Business unit sales summary

In this section, you can view business unit-wise sale amount of all items and service hours from closed invoices for the day or during a date range

Note

  • This section appears in the daily financial summary only if business units are set up and defined for each item.

  • Sale amount = List price - (Discounts + Tax)

  • Payments collected only using cash, card, check, and custom payments are considered

  • Sale date for services and classes is the day on which the services are performed and classes are conducted, respectively

  • Sale date for all other items is the day when the invoices are closed

Column description

Column

Description

Services

Total sale amount collected from selling services of each business unit

The sum of service sales for all business units matches with the Services column in the Daily Summary report - Sales section.

Products

Total sale amount collected from selling products of each business unit

The sum of product sales for all business units matches with the Productscolumn in the Daily Summary report - Sales section.

Memberships

Total sale amount collected from selling memberships of each business unit

The sum of membership sales for all business units matches with the Membershipscolumn in the Daily Summary report - Sales section.

Packages

Total sale amount collected from selling packages of each business unit

The sum of package sales for all business units matches with the Packagescolumn in the Daily Summary report - Sales section.

Gift Cards

Total sale amount collected from selling gift cards of each business unit

The sum of gift card sales for all business units matches with the Gift Cardscolumn in the Daily Summary report - Sales section.

Pre-paid Cards

Total sale amount collected from selling prepaid cards of each business unit

The sum of prepaid card sales for all business units matches with the Pre-paid Cardscolumn in the Daily Summary report - Sales section.

Total

Total sales amount collected from selling all the items for a business unit

The sum of all sales for all business units matches with the Totalcolumn in the Daily Summary report - Sales section.

Service Hours

Total number of hours spent by the therapists rendering the services associated with each business unit

Reconcile sale amounts with item sales reports

Item

Sales report

Reconciliation steps

Services

Sales - Service

  1. Export the report to Excel.

  2. Filter the Business Unit column to the desired business unit.

  3. For an item, add the entries in the Sale Value column. This gives the sale amount for the item in the selected business unit.

  4. Repeat the steps for other business units as well.

Products

Sales - Product

Memberships

Sales -Membership

Packages

Sales - Package

Prepaid Cards

Sales - Pre-paid Card

Gift Cards

Sales - Gift Card

View revenue summary

  1. In Appointment book, right-click on an available slot.

  2. From the context menu, select Today's Summary and click the Revenue Summary tab.

Column descriptions

Item

Description

Service revenue

Revenue from services performed on the current date

Refunds

Amount refunded for services on the current date. This number is always negative.

Redemptions

Revenue from services that are paid using a liability (package, membership, gift card, or prepaid card) on the current date

Product Revenue

Revenue from products sold on the current date

Refunds

Amount refunded for products on the current date. This number is always negative.

Redemptions

Revenue from products that are purchased using a liability (package, membership, gift card, and prepaid card) on the current date

Package Revenue

Initially recognized revenue (IRR) from packages sold on the current date

Note that IRR is part of the sale price that is recognized as revenue at the time of sale.

Package Expiry

Revenue from packages that are expired on the current date

You will see this line item only if your business has enabled the Allow balances from expired packages to recognize as revenue setting (Admin > Organizations > Organizations > Settings > Packages).

Membership Revenue

Revenue from the memberships sold on the current date

Membership Revenue = IRR + MRR

- IRR is part of the sale price that is recognized as revenue at the time of sale.

- MRR is also part of the sale price recognized as revenue at the end of each month, but calculated every day, till the membership is active.

Note

You will see this column if the Allow balances from expired packages to recognize as revenue setting is enabled.

Class Revenue

Revenue from classes conducted on the current date

Refunds

Amount refunded for classes on the current date. This number is always negative.

Redemptions

Revenue from classes that are purchased using a liability (package, membership, gift card, or prepaid card) on the current date