Enable guests to delete their accounts from Webstore
Businesses can add custom warning messages to inform guests about the consequences of deleting their accounts on the website. This ensures that the business remains compliant with privacy regulations.
Guests can delete their accounts from the Webstore only when there are no pending items, such as no pending payments, active memberships, loyalty points, active gift cards, or packages linked to their profile. If any of these conditions remain unsettled, the request will be denied.
With this feature, businesses can define custom warning messages for guests who want to delete their accounts.
At the organization level, click Configuration.
Navigate to Online Booking > Online booking settings > Webstore V2.
Expand the Guest Profile section.
Search and enable the Allow account deletion from guest profile toggle.
A confirmation message states that enabling this setting will allow guests to delete their accounts from the Webstore. Click Ok.
Impacts and considerations
Only guests can initiate the deletion of their profile.
A profile linked to an employee ID cannot be deleted.