Returns report
Note
Note: First, try to enable this report for your organization. Refer to the Enable Specific Reports article for this. However, there is a chance that this report is not available for your organization. If so, you will not be able to see the report in the Reports > List of Reports section. If this is the case, reach out to your Zenoti representative to enable this report for you.
Inventory managers can use this report to view details about products returned by guests or the products that you have returned to the vendor.
At the organization or center level, click the Reports icon.
On the Reports page, search for and select the Returns - All report.
If the report has many columns, scroll horizontally to the right or left to view all columns.
To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.
Click Refresh.
Column | Description |
Return Date | Date on which the product was returned |
Name | Product name |
Invoice No. | Invoice for the product return You will see this column only for customer returns. |
Base Invoice No. | Invoice for the product purchase You will see this column only for customer returns. |
Guest | Guest name on the sale invoice You will see this column only for customer returns. |
PO Number | Order on which the product was returned to the vendor You will see this column only for vendor returns. |
Vendor | Vendor with which the product is associated You will see this column only for vendor returns. If the product is associated with multiple vendors, you will see Multiple in this column. |
Restocked Quantity | Quantity of the product restocked to the store You will see this column if your business has enabled the Allow to restock returned products setting . |
Restocked Value | Value of the restocked product You will see this column if your business has enabled the Allow to restock returned products setting . |
Discarded Quantity | Quantity of the product discarded You will see this column if your business has enabled the Allow to restock returned products setting . |
Discarded Value | Value of the discarded stock You will see this column if your business has enabled the Allow to restock returned products setting . |
Return Type | Product was returned by customer or vendor |
Quantity | Quantity of the product returned |
Value | Value of the returned product |
Tax Value | Tax zeroed for product return |