Center level online booking setup for webstore
The center-level catalog consists of some settings not available at the organization level. You can perform the following actions as an administrator:
At the center level, click the Configuration icon.
Search for and select the Online Booking Setup setting from the Online booking settings section.
Click Online Booking Setup.
To apply the organization level Webstore v2 settings to your webstore, select the Apply same settings as defined under organization catalog - V2 settings checkbox.
To apply the organization level CX v3 settings to your webstore, select the Apply same settings as defined under organization catalog - V3 settings checkbox.
To display a custom header for Webstore, in the Custom header (HTML) field, enter the HTML code.
To display terms and conditions on the guest's end, in the Booking page T&Cs field, enter your terms and conditions.
To display a label for the membership sidebar, in the Membership side bar label box, enter a label.
The sidebar is the plain area on the screen next to the booking and purchase panel that can be used to display text and images to convey information.
To display information on the membership sidebar, in the Membership side bar field, enter a text or an HTML code for the information you want to display. You can also use this field to display promotions and offers.
To display a label for the series package sidebar, in the Series package side bar label box, enter a label.
To display information on the series package sidebar, in the Series package side bar enter a text or an HTML code for the information you want to display.
To display a label for the services sidebar, in the Side bar label box enter a label.
To display information on the services sidebar, in the Side bar field, enter a text or an HTML code for the information you want to display.
To display a label for the deals sidebar, in the Deals side bar label box, enter a label.
To display information on the deals sidebar, in the Deals side bar label field, enter a text or an HTML code for the information you want to display.
Click Save.
Impacts and considerations:
Enable Deals setting is available for your center when you enable deals at the organization level.
You can also use the sidebar fields to display promotions and offers. To display or hide offers for the selected sidebar, enter text in the show/hide fields.
The show/hide feature appears only while browsing a website from a mobile device. It appears when the side banner contains information while setting up your webstore.
To check how your sidebar promotion appears online, click the magnifying glass icon on the right of the sidebar text field. This displays the preview of your sidebar on your online store.
Enable user consent for card on file
At the center level, click the Configuration icon.
Search for an select Online booking setup from the Online booking settings section.
Click Combined setting for Webstore V2 and CX V3.
To capture the guest's consent each time their card on file is used, select the Enable user consent for card on file check box.
To display the terms for taking the user consent for saving the card on file in the User consent for card on file textbox enter the text.
For example: I understand that my card details will be saved and used in accordance with the cancellation and no-show policy.
Click Save.
Enable deposit disclaimer
At the center level, click the Configuration icon.
Search for and select Online booking setup from the Online booking settings section.
Click Combined setting for Webstore V2 and CX V3.
To display a disclaimer on the screen when a service with a Deposit fee is selected, choose the Enable deposits disclaimer check box.
Enter the text in the Deposit Disclaimer textbox.
Click Save.
Display cancellation policy on webstore
At the center level, click the Configuration icon.
Search for an select Online booking setup from the Online booking settings section.
Click Combined setting for Webstore V2 and CX V3.
To display cancellation policy on webstore, in the Cancellation policy field, enter the text.
If your business allows the cancellation of appointments on the Webstore, you can display a disclaimer text to your guests stating the terms and conditions for the appointment cancellation.
Click Save.
Enable membership cancellation requests online
Businesses can allow each center to individually control the availability of the online cancellation feature in their Webstore.
At the center level, click the Configuration icon.
Search for and select Online booking setup from the Online booking settings section.
Select the Enable request for membership cancellation online checkbox.
Impacts and considerations
You will see this option only if the Request for cancellation button for memberships is enabled at the organization level.