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Packages Liability report (v2)

Disclaimer

This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.

Use this report to view package liabilities that your business started with, accrued, redeemed, expired, refunded, and the balance that will be carried forward in the book of accounts for a time period.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Packages Liability report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

    If you generate the report for over a year, click the Email button.

Column

Description

Center Name

Center in which the package was sold

Opening Balance

Balance package liability that is carried forward from the previous accounting period

Accrued/Sold

Value of liability that is generated from the sold packages

Redemptions

Value of liability that is redeemed

Refunded

Value of liability that is refunded

Expired

Value of liability that got expired

Suspense

Difference between the amount refunded and the package balance at the time of refund

Note

Suspense is calculated only if the package is refunded and the invoice is closed on the same day.

  • Short: Suspense amount is positive, and it is considered revenue

  • Excess: Suspense amount is negative, and it is considered cost

    Example: A package was sold for $400 but refunded for $300. This is a short refund, so the remaining $100 is revenue to the business.

Closing Balance

Balance amount of packages that is carried forward to the next accounting period

The table lists the columns that are compared in the two reports, and the scenarios when these columns can and cannot be compared.

Sales-Accrual

Package

Compare

Do not compare

Column: Sales (Inc. Tax)

Filter 1: Item Type

Option: Package

Filter 2: Sale Type

Options: Sale, Recurring

Column: Accrued/Sold

Filter: Liability Type

Option: Sale

Compare these columns except for the reasons listed after this table.

Cannot compare these columns for these reasons listed after this table.