Amenities
Businesses can use Amenities to set up and manage bookable shared spaces such as tennis courts, saunas, pools, and treatment rooms. Members can reserve these spaces independently without requiring staff to create the booking. Each amenity is linked to a facility that controls its capacity, availability, and scheduling.
Amenities can also be restricted to guests who hold an active membership or package, making it possible to offer certain spaces as member-only benefits rather than open purchases.
Prerequisites
Before you begin creating or booking amenities, ensure the following configurations are complete.
Enable Amenities: Confirm that the Amenities feature is enabled for your organization. If it is not active, contact your Zenoti representative.
Set up Facilities: Create at least one facility before creating amenities. Every amenity must be linked to a facility. For more details, refer the Facilities article.
Configure Role Permissions: Confirm that your security role includes Add, Edit, and Delete permissions for amenities. To enable your staff to access the Amenities feature, refer to the role permissions article.
Create Demand Price Groups: If you plan to apply demand-based pricing, create a Demand Price Group before creating the amenity. Standard pricing does not require this. Refer to the price groups article for more details.
Create Categories for Amenities: Create at least one amenity category at the center level before creating amenities. Categories are required to classify amenities and are used for filtering in the appointment book and catalog. Refer to the Amenities category article for more details.
Customize Labels: Review the default Amenity, Amenities, Services / Amenities, and Facility labels and update them to match your business terminology if needed. Label changes take effect across the appointment book, Booking Wizard, and POS. For more details, refer to the Customize labels for Amenities and Facilities article.