Turnaways report (v1)
Center managers can use this to track the turn-aways during a date range.
At the center level, click the Reports icon.
On the Reports page, search for and select the Turnways report.
Select the desired filters.
Click Refresh.
Column | Description |
|---|---|
Employee Code | Unique code that identifies the employee |
Guest Name | Guest associated with the turn-away |
Mobile Number | Mobile number of the guest |
Date Requested | Date on which the guest wanted an appointment |
Start Time | Time at which the guest wanted an appointment |
End Time | Time at which the service ended This is auto-calculated based on the start time and the total service time. |
Service | Service requested by the guest |
Service Price | Price of the service requested by the guest If therapist-specific pricing is applicable to the center, the report shows the service price specific to the requested therapist. |
Service Time | Service time defined for the service |
Recovery Time | Recovery time defined for the service |
Request | Guest has requested for a specific therapist or a specific gender for the therapist |
Therapist | Therapist that the guest requested for, if any |
Reason | Reasons selected for the turn-away |
Created On | Date on which the turn-away was created |
Created By | Employee who created the turn-away |
Last Modified On | Last date on which updates were made to the turn-away |
Modified By | Employee who last updated the turnaway |
Notes | Additional information about the turn-away |