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Package Sales Financial report

The Sales - Package report provides you details of all the series, offer, and custom packages sold at the current center including the sale amount realized, the guest who purchased the package, the employee who sold it, and payment details.

Note

You can view the Sales - Day/Promo Package report to know the details of day/promo packages sold at the current center.

  1. Select the center for which you want to run the report.

  2. On the main menu, click the Reports tab.

  3. On the dashboard, click Finance > Sales.

  4. From the list of reports, click Sales - Package.

    The report opens in a new tab.

  5. Select the filter criteria and click Refresh to see the report.

Filters

Criteria

Options

Description

Report Name

List of reports for sales

Select Sales - Package as the name of the report.

Business Unit

List of business units

Select the desired business unit.

Note

Select All if you want to view the sales of all services across all business units.

Example: Hair Treatment, and Skin Care, Hand Care.

Sale Date

  • Today

  • Last 7 days

  • Last 14 days

  • 1 Month

  • 2 months

  • 3 months

  • 6 months

  • Custom

Select the date on which the sale was made. Select Custom to select a date range.

Note

For custom dates, you can view data for a maximum date range of 6 months at a time. For example, if you wish to see data from January to August, first view data from January to June and then view data from July to August.

Invoice Status

  • All

  • Open

  • Closed

Select the status of the invoice. When a package is purchased, an invoice is created for it with the open status. After the payment is made, the invoice moves to closed status.

Note

An open invoice is not considered in the employee payroll. Select All to view sales details for all invoices.

Sold By

List of all employees

Select a specific employee who made the sales.

Hint: Select All to view sales done by all employees in the current center

Package Name, Tag

Search for a specific package by its name or a group of packages with the same tag.

For example, Herbal Hair Treatment can be the package name and Herbal Hair Care can be the tag name for all the packages that are for hair care.

Hint: Leave this field blank to view the sales of all the packages at your center.

Column descriptions

Column

Description

Invoice-No.

Note

This label can be different based on your organization set up.

A number generated by Zenoti when the package sale is initiated.

Note

Click the invoice number to view the invoice details.

Package Name

The name of the package.

For example, Skin Rejuvenation.

Note

Click the package name to view the package details.

Category

The category to which the package belongs. For example, in Zenoti your business may have a category such as Massage.

Receipt No.

Note

This label can be different based on your organization set up.

The receipt number generated when the invoice was closed.

Note

If the invoice is open, no receipt number is generated.

Sale Date

The date on which the package was sold.

Guest

The name of the guest who purchased the package.

Guest Center

The center with which the guest profile is currently associated.

Employee Code

The unique identifier of the employee who sold the package.

Sold By

The employee who sold the package.

Promotion

The name of the promotion in case of discount or name of liability in case of redemption. This column can have one of the following values:

  • Manual: Discount provided on the invoice

  • Price Adjusted: Price adjusted on the invoice

  • Campaign or Discount Name: Name of the campaign or discount applied on the invoice.

Price

The list price of the package.

Discount

The discount amount provided on the package sale price.

Note

Redemptions are not considered as discounts.

Prepaid Card Redemption

The amount paid for the package using the prepaid card or gift card (if the liability sale was taxed).

Net Price

The expected amount to be paid by the guest excluding the tax. It is calculated as: Net Price = Package Sale Price - (Discount + Redemptions)

Tax

The amount of tax payable by the guest. It is calculated on the Net Price or Package Sale Price based on the tax definition.

Price Paid

The amount paid by the guest for the package. It is calculated as follows: Price Paid = Net Price + Tax

Sale Value

The sale amount collected through Cash, Card, Check, and Custom-Financial payments. The sale amount is inclusive of discounts and does not consider tax.

Note

In case of redemptions, this column is zero. However, if your business has enabled the Include Redemption in Sales org level setting you will see the redemption value as the sale value.

Payment Type

The mode of payment. This column can be:

  • Cash

  • CC Online

  • CC Offline

  • Check

  • Custom

For liabilities, this column can be:

  • Membership Name in case of credit payments

  • Gift Card Number

  • Prepaid Card Number

  • Loyalty Points

Note

If liability sale was not taxed, the redemption will show as payment type, otherwise it will be shown in the Redemption column.

Created By

The name of the employee who created the invoice.

Status

The current status of Invoice. It can be either Open or Closed.

Note

If an invoice is open, it is not considered in the employee payroll.

Closed On

The date on which the invoice was closed. If the invoice is reopened and closed, this column is updated with the new date. You can check the complete invoice log on the invoice page.

Guest Code

The unique identifier associated with the guest. It is auto-generated by Zenoti, as configured by your business.

First Visit

Indicates if this visit is the guest’s first visit with a Yes or a No.

Member

Indicates if the guest has an active membership with a Yes or No.

Type

Indicates if the package is Series (includes offer packages) or Custom.

Closed By

The name of the employee who closed the invoice. If the invoice is reopened and closed by another employee, this column is updated with the employee name who closed the invoice last. You can check the complete invoice log on the invoice page.

Refund Amount

The amount returned to the guest when the package was refunded.

Business Unit

The business unit to which the package belongs.