Release Notes - March 20, 2024

Your guests can host and surprise their friends and family with ease:

To offer guests more flexibility and convenience when it comes to refunds, front-desk staff can now refund a gift card which has been partially redeemed by the guest. More information

To enhance your business' payment functionality, invoices with products, memberships and packages added will automatically close if the payment was collected using a payment link. More information

Gift card balance on Point of Sale will be updated in real-time at redemption; no screen refresh needed.

To avoid sending unwanted emails to guests, you can set the default option to email a gift card to No when selling it on Point of Sale. More information

Retain tips in Point of Sale even after you have made changes to the invoice, such as, changing the payment method, adding services or other items for sale. More information

The Online Gift Card Status report now displays personalized messages addressed to the recipient from guests who have purchased physical gift cards. These guest-written messages, visible in the Message to recipient column, are transcribed by the front desk staff and included with the gift cards during pick-up or shipping. More information

In Webstore, users can now conveniently choose their birth date either by selecting it from a calendar or by manually entering it in the DD/MM/YYYY format. More information

To reduce card delivery failures, employees now can receive their cards at their workplace, with businesses required to confirm their addresses during onboarding. This ensures efficient delivery while streamlining the process, making address validation mandatory for businesses and providing an additional choice for employees.

To ensure enhanced transparency and security, cardholders will now receive text/SMS notifications for account activity including debits, credits, card purchases, internal bank transfers, and ACH transfers.

Ineligible guests are now filtered out upfront based on opt-in preferences, validity of email IDs, and phone number to deliver the campaigns quicker. You will see the Targeted count reduced in your Campaign Summary, however, this will not impact the number of eligible guests you reach.

Businesses now can opt their employees out of tips payout without necessarily reaching out to Zenoti for manual intervention. Depending on the current status and accumulation settings and the status of Zenoti Wallet, different actions will be available while opting out. Additionally, an opt-in option is available for those who previously opted out. More information

Customers in the Netherlands and Denmark using the Single Euro Payments Area (SEPA) can set custom percentages for rates on the onboarding page. SEPA is only supported for the payment of recurring memberships.

Plutus devices now support UPI transactions, making it easy to process payments alongside existing terminal-based transactions.

These UPI transactions can be tracked using the Digital payments report.

You can now post check deposits and transfer cash as journal entries. More information.

The following schema changes are made to Analytics data:

Customers now have the added convenience of booking not just for themselves, but also for groups, couples, or families through CMA.

Providers on MyZen can now:

With Photo Manager on MyZen, providers can utilize the same photo capture tools as Zenoti Mobile to track guest transformations with before-and-after photos clicked and saved in the image gallery. More information

For added security, you can now specify which countries your business operates in. Zenoti's security checks will allow employees to access Zenoti web application only from the selected countries. More information

You can now use the Invoice Status filter introduced in the Business KPI, Accounting Summary, and Employee KPI reports to tailor your data view by selecting invoices with statuses as open, closed, or all. More information.

To facilitate Indian customers to file their GST, the Sales cash report can be generated at the item level for each payment collected on the payment day, by using the Item for each payment option introduced under the Level of detail filter. More information.