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Transfer a guest's membership

You can transfer a guest's membership from the base center to another center that has the same membership. After you transfer a membership, the next payment invoice is generated at the new center. Taxes on all membership fees, products, and services will change according to the new center's taxes.

To transfer a membership, the following conditions must be met:

  • Membership should be in Active status.

  • Transfer option should be enabled for the membership in advanced properties.

  • The guest should have completed the membership total age at the base center.

  • Guest should not have any open invoices on the membership.

  • The guest should not be a minor.

  1. On the guest's profile, click the Memberships tab.

  2. Click the name of the membership you want to transfer.

  3. Click Transfer.

  4. In the Transfer On field, select the date on which you want to transfer the membership.

  5. In the Transfer To field, select the center to which you want to transfer the membership.

  6. In the Transfer By field, select the employee who will transfer the membership.

  7. Type any helpful notes in the Comments box about the transfer.

  8. Click Save.