Configure alert for change in therapist type
This setting ensures that any alterations to the requested therapist are confirmed by the staff, enhancing the accuracy of appointment assignments.
Required roles: Any role with access to the Administrator mode.
Required permissions: None
At the organization level, click the Configurations icon.
Search for and select Prompt the front-desk staff to confirm when therapist request type is changed from the default specific request.
Enable this setting.
Click Save.
To disable confirmation for change in therapist type, turn off the toggle.
Impacts and considerations
Introduces additional confirmation step to find a suitable therapist, which could slow down the scheduling process.
Therapist schedules can be affected, potentially requiring adjustments to accommodate the guest’s needs with another therapist.