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Gift Cards Liability report (v2)

Disclaimer

This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.

Center managers can use this report to view details about the worth of gift cards that the center started with, accrued, redeemed, expired, and the balance that will be carried forward in the book of accounts for a time period.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Gift Cards Liability report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

    If you generate the report for over a year, click the Email button.

  • If you selected Liability Type as Value, the amount accrued, redeemed, or expired is the gift card's value

  • If you selected Liability Type as Sale Price, the amount accrued, redeemed, or expired is the gift card's sale price.

Column

Description

Center Name

Center in which the gift card was sold

Opening Balance

Balance amount of gift cards that is carried forward from the previous accounting period

Accrued/Sold

Amount of liability that is generated from the gift card sales

Redemptions

Amount of liability that is redeemed

Suspense

Unused balance on the one-time use gift card

This amount cannot be redeemed by the guest, and it is considered revenue to the business.

Example: A one-time-use gift card is sold for $400 and the guest purchases a product worth $300 using the gift card, the remaining $100 is the suspense amount.

Expired

Amount from gift cards that is expired

Closing Balance

Balance amount of gift cards that is carried forward to the next accounting period