Create and manage Lockers
Individual lockers are added at the center level and are specific to that center. Each locker has a name, code, category, sub-category, gender, size, location, and price. The Manage Lockers page lists all lockers at the center, with filters by category, status, and size, and supports adding, editing, and deleting lockers.
Note
Lockers are added, edited, and deleted at the center level. The Manage Lockers page at the organization level supports unassigning an existing locker but does not support adding, editing, or deleting a locker. Switch to the center view to add, edit, or delete a locker.
Prerequisites
Create at least one locker category at the organization level. For more information, refer to the Create Locker Categories article.
Set up the locker form under the membership forms and notifications settings, so that a form is required at the time of assignment for the lockers being created.
Create Locker categories
A locker category groups lockers by type and is required before lockers can be created at a center. Categories support sub-categories for finer grouping under a parent category.
Note
Locker categories are created and managed at the organization level. Centers can view existing locker categories but cannot create, edit, or delete them. Switch to the organization view to create, edit, or delete a locker category.
To create a locker category
At the organization level, click the Configurations icon.
Search for and select Locker categories from the Lockers section.
Click Add.
Enter the category details on the Create locker category page.
Click Save. The new category appears on the Locker categories listing.
Field Descriptions
Field | Description |
|---|---|
Category Code | A short identifier for the category. The category code is a required field. |
Category Name | The display name of the category. The category name is a required field. The name appears on the Locker categories listing, on the Category dropdown of the Create Locker page, and on the Locker Category filter of the Assign Locker dialog. |
Parent Category | The category under which the new category is nested. The default value is None, which creates a top-level category. Selecting an existing category from the dropdown creates a sub-category under it. |
Description | A free-text description of the category. The description is an optional field. |
Create a Locker sub-category
A sub-category is a locker category nested under an existing parent category. Sub-categories help subdivide lockers within the same parent grouping.
Note
At least one locker category must exist before a sub-category can be created. The Parent Category dropdown lists only existing categories. Create a top-level category first, and then return to create the sub-category under it.
At the organization level, click the Configurations icon.
Search for and select Locker categories from the Lockers section.
Click Add.
Enter the Category Code and Category Name for the sub-category.
From the Parent Category dropdown, select the existing category under which the sub-category should be nested.
Enter a description, if needed.
Click Save. The new sub-category appears on the Locker categories listing under the selected parent category.
Edit a Locker category
Staff can correct a category name, code, parent category, or description after creation.
At the organization level, go to Configurations.
Search for and select Locker categories from the Lockers section.
On the Locker categories listing, click the category name to open it.
Update the fields as needed.
Click Save.
Delete a Locker category
A locker category or sub-category can be removed from the organization. The category can be deleted even when lockers are associated with it or assigned to members. Deleting the category has no impact on the existing locker assignments.
At the organization level, navigate to Configurations.
Search for and select Locker categories from the Lockers section.
On the Locker categories listing, click the category name to open it.
Click Delete.
Add a Locker
Add a locker to make it available for assignment to members at the center. The locker becomes visible on the Manage Lockers page immediately after it is saved.
At the center level, navigate to Master Data.
Select Lockers.
Click Add on the Manage Lockers page.
Enter the locker details on the General tab of the Create Locker page.
Click Save.
Field Descriptions
Field | Description |
|---|---|
Name | The display name of the locker. The name is a required field. The name appears on the Manage Lockers listing, on the Assign Locker dialog when staff selects a locker for a member, and on the Locker allocated field of the membership details page after assignment. |
Code | A short identifier for the locker. The code is a required field. |
Category | The locker category under which the locker is grouped. Category is a required field. The dropdown lists categories created at the organization level under Configurations > Lockers > Locker categories. |
Sub-Category | The sub-category under the selected category. The dropdown lists the sub-categories defined under the category selected in the Category field, when sub-categories exist for that category. |
Gender | The gender allocation for the locker. Gender is a required field. The selected gender determines which members are eligible for the locker during assignment, based on the gender in the guest profile. |
User Type | Restricts locker eligibility to specific memberships or target segments. User Type contains two dropdowns. The first dropdown selects one or more memberships, and the second selects one or more target segments. When the User Type is set, the locker is shown on the Assign Locker dialog only for members of the selected memberships or members who belong to the selected target segments. |
Size | The size of the locker. Size is a required field. The selected size is available as a filter on the Manage Lockers page and on the Assign Locker dialog. |
Location | The location of the locker within the facility. Location is a required field. The selected location is available as a filter on the Assign Locker dialog. |
Forms | An optional form to attach to the locker. The form is presented during the assignment flow when the Mandate form submission for locker assignment setting is enabled at the organization level. Forms are configured under the membership forms and notifications settings. |
Locker price | The locker fee is charged at the time of assignment. Locker price is a required field. The amount collected at assignment is calculated based on this price, the Assign till date, and the membership payment frequency. When the Waive locker fees toggle is enabled on the member's membership, this price is not collected for that member. |
Description | A free-text description of the locker. The description is an optional field. The description appears in the Description column of the Manage Lockers listing. |
Status | The locker availability status. The default value is Available. Available indicates the locker can be selected for assignment. Unavailable hides the locker from the Assign Locker dialog. The assigned value is set automatically by Zenoti when a locker is assigned to a member and cannot be set manually. |
Considerations
Lockers are assigned to memberships, not directly to guest profiles. The member must have an active membership in active collection status to be eligible for locker assignment. Memberships in a cancelled state are not eligible.
Each locker belongs to a single center. A locker created at one center is not available for assignment at another center. To rent lockers at multiple centers, the lockers must be created separately at each center.
The Manage Lockers page at the organization level supports unassigning a locker from a member, but adding a new locker, editing an existing locker, or deleting a locker requires switching to the center view. Assigning a locker to a member is performed at the center level from the membership details page.
Locker fees can recur with the membership payment cycle. Recurring locker fee invoices are generated automatically on the membership's next scheduled payment date as long as the locker remains assigned.
An unassigned action does not generate a refund automatically for fees already collected. Refunds for collected locker fees are processed manually through the standard invoice workflow at the center.
View and Search Lockers
The Manage Lockers page lists all lockers at the center along with the current status and the assignee, when applicable. Use the search bar to look up a locker by name or by assignee name, and use the filters to narrow the list by category, status, or size.
Available Filters
Apply the following filters to narrow the locker list on the Manage Lockers page.
Filter | Description |
|---|---|
Select Category | Filters the locker list to lockers in the selected category. The dropdown lists categories created at the organization level. |
Select Locker Status | Filters the locker list by current status. |
Select Locker Size | Filters the locker list by size. |
Manage Lockers Page Columns
The following table describes the columns available on the Manage Lockers page.
Column | Description |
|---|---|
Name | The locker name is defined during creation. Click the name to open the Edit Locker page. |
Description | The description entered during locker creation. |
Assignee | The name of the member currently assigned to the locker. The column is blank for lockers that are not currently assigned. |
Status | The current status of the locker. The status is updated automatically when an assignment or unassignment occurs. |
Action | The actions available for the locker based on its current status. The Unassign action appears for assigned lockers. |
Edit a Locker
Staff can update a locker's name, code, category, gender, size, location, price, description, or status after creation.
Important
A locker that is currently assigned to a member cannot be modified. Unassign the locker first, and then edit the locker details. A locker can be edited only at the center level. When the Edit Locker page is opened from the organization view, the page displays a message that the user must switch to the center view to edit the locker.
At the center level, navigate to Master Data.
Click Lockers.
On the Manage Lockers page, click the locker name to open the Edit Locker page.
Update the fields as needed.
Click Save.
Delete a Locker
A locker can only be removed from the center. A locker that is currently assigned to a member cannot be deleted. Unassign the locker first, and then delete it.
At the center level, navigate to Master Data.
Click Lockers.
On the Manage Lockers page, click the locker name to open the Edit Locker page.
Click Delete. A confirmation prompt appears.
Click Yes to confirm the deletion.