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Discounts

You can create discounts in Zenoti for the following:

  • Services

  • Service providers

  • Products

  • Memberships

  • Packages

After you create a discount, you must associate it with a campaign.

Types of discounts

Discounts can be applied to either individual items (Item level discount) in an invoice or to the entire invoice (Invoice level discount).

  • Time-based discounts: are applied on the appointment booking time.

    For example, a business runs from 9 AM to 8 PM. It is the busiest from 5 PM – 8 PM without any major footfall from 10  AM – 12 PM. To ensure higher footfall, you can share a time-based discounted service of $20 that is applicable only if the guest books the slot 2 hours prior to the available time slot.

  • Deferred discounts: can be used later and need not be taken on the same day on the same invoice.

    For example, there might be a haircut free on global hair color. The guest might not want to take the free haircut simultaneously. However, if the discount is deferred, Zenoti allows you to apply the free haircut discount to the invoice when the guest comes later.

  • Discount vouchers: are unique codes for specific guests to try products or services at a discounted price. The vouchers are typically mapped one per customer, they are individual discounts that the customer can avail. As a part of promotions, vouchers can be shared physically, i.e., printed on paper or electronically via email.