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Sales - Accrual report (v2)

Disclaimer

This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.

Accrual-based accounting considers a financial activity as a sale, irrespective of when the full payment is received for the transaction. If your business follows accrual-based accounting, accountants can use this report to view the sales made by a center for a date range.

  • Sales Accrual report considers even pending amounts in open invoices as sales.

  • You can use the Sales Accrual report to generate revenue details for a specified duration.

    To view sales generated during a specific period, from the Date filter, select Custom. Then, select the date and time. To get the total count of a specific sale or service performed in the given timeframe, you can group the column by item name.

    Similarly, the report can determine the quantity of each service booked for a specific time frame. Select the Services filter from the Item type list and group by Item name column to get the service details for the timeframe.

  • With Zenoti's Sales Accrual Report, easily track discount code usage and manage invoices with 100% comp insurance discounts. You can easily identify manual discounts on invoices using the Discount Name and Discount value fields.

  • For services, the sale date is when the service is performed, irrespective of whether the invoice is closed or open. For non-service items, the sale date is when the invoice was created, irrespective of whether the payment is received.

  • The Sales Accrual report provides details about the total sales or total business for your organization over a period.

  • The Centers filter is only available at the organization level.

  • The Zone/Location group filter allows you to search for both zones and location groups if location groups are configured for the organization for at least one zone. Location groups will only be shown if the Enable Location groups setting is enabled. If the Zone/Location group filter is not visible, it means it is not enabled for your account. Please contact a person from Zenoti to enable this feature.

  • The Sold By filter lists all the employees who have a role assigned in the current center and their start date is within the selected report duration.

  • Sale date - Date an item is added to the invoice; for services, it is the appointment date.

  • Payment type -Types of payment such as cash, credit cards, debit cards, and check.

  • Item Category - Category associated with the selected item type.

  • Item Sub-category - Sub-category corresponding to the selected item type and category.

  • Business unit - Business unit to which the item belongs. If an item is not associated with a business unit, you can use the Not Specified option to filter the records.

Note

The optional columns can accommodate up to 100 characters.

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Sales-Accrual report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

    If you generate the report for over a year, click the Email button.

Column descriptions

The following table describes the columns you see in the Sales accrual (v2) report:

Column

Description

Sale Date

Date on which the business activity was performed

Invoice#

Number generated for the appointment or point of sale entry

Guest Name

Name of the guest on the invoice

Guest Code

Unique identifier of the guest

Center Name

Name of the center where the business activity was performed

Item Name

Name of the item that was sold on the invoice

Item Code

Unique identifier of the item

Qty

Number of items sold on the invoice

Sales (Exc.Tax)

Total amount payable by the guest

While generating the report, you can see the redemption amount as sale if you selected a liability as the payment type.

If the redemption is through non-taxable loyalty points (LPs), then the LP portion is excluded from Sales (Exc. Tax) and appears under Discount.

Tax

Tax levied on the guest for purchasing the item

Sales (Inc.tax)

Total amount payable by the guest including tax

If the item was paid using liability and the liability was purchased at a taxed price, the guest will not be levied with another tax to purchase the item. In this case, the tax is zero.

Redeemed

Amount redeemed by the guest using a liability

Collected

Amount paid by the guest by using cash, card, check, or custom (financial or non-financial) payment types

Due

Amount that is yet to be received from the guest

Due = Sales (Inc.Tax) - Collected

Invoice Date

Date on which the invoice was created

Receipt#

Number generated by Zenoti when the invoice was closed after full payment

For open invoices, the receipt number is 0.

Item Category

Category of the item

If the item, does not have a category defined, you will see Not Defined in this column.

Item Subcategory

Subcategory to which the item belongs

This column is applicable to only services and products.

Business Unit

Business unit to which the item belongs

Item Type

Type of the item: Service, Product, Packages, Membership, Gift Card, or Prepaid Card

Discount Name

Name and type of the discount that is applied on the invoice

Type of discount
  • Price adjusted: Sale price is manually adjusted on the invoice

  • Manual Discount : Discount is manually entered in the Discount field on the POS screen

  • Waive Off : Membership is waived off

For LP redemptions treated as non-taxable, the applied discount name appears here, helping track such redemptions along with other discounts.

Discount

Amount of discount applied on the invoice including membership and package redemptions.

If loyalty points are configured as non-taxable, the LP redemption amount is also included in this column, treated similarly to other discount types. This ensures LPs do not contribute to the tax calculation.

Taxable Redemption

Amount paid for an item using a liability that was purchased without tax

Example: A $100 item with a tax of $10 was purchased using two gift cards. $40 was paid using a gift card (purchased with tax) and $60 was paid using another gift card (purchased without tax). The taxable redemption is $60.

Non-Taxable Redemption

Amount paid for an item by using a liability that was purchased with tax

Example: A $100 item with a tax of $10 was purchased using two gift cards. $40 was paid using a gift card (purchased with tax) and $60 was paid using another gift card (purchased without tax). The non-taxable redemption is $40.

Sales(Exc. Redemption)

Total amount payable by guest excluding redemptions

Sales(Exc. Redemption) = Sales(Exc. Tax) - Taxable Redemption - Non Taxable Redemption

Payment Type

Payment option that was used to pay for the item

Sale Type

  • Sale: Item is sold

  • Refund: Item is refunded using any cash equivalent or issued a prepaid card

  • Recurring: Payment is received on a recurring membership

  • Fees: Charges are collected from the guest for no-show, cancellation, shipping, and membership freeze.

Room

Name of the room in which the service was performed

This column is applicable to only services.

Equipment

Name of the equipment that was used to perform the service

This column is applicable to only services.

Closed By

Name of the employee who last closed the invoice

If the invoice is reopened and closed, this column is updated with the new employee's name.

Invoice Closed Date

Date on which the invoice was last closed

If the invoice is reopened and closed, this column is updated with the new date.

Provider

Name of the employee who performed the service

This column is applicable to only services.

Sold By

Name of the employee that was selected by the front-desk staff during the sale

If the commissions are split, you can see multiple employee names separated by a comma.

Created By

Name of the employee who created the invoice

Status

Current status of the invoice

Invoice Notes

Helpful suggestions or comments about the guest or transaction added by the front-desk staff for the invoice

Referral Source

Referral source selected by the front-desk staff while creating the guest profile

Example: If the guest has visited after seeing an advertisement, you can see Advertisement in this column.

Referred By

Name of the existing guest who referred this guest

Member

Indicates if the guest has an active membership with a Yes or No

First Visit

Indicates if this visit was the guest’s first visit with a Yes or a No

Base Invoice#

For refunds, this number is the invoice on which the item was sold. For other sale types, this column is blank.

Invoice Source

Source from which the item was bought

Price

List price of the item

Vendor

The vendor associated to the product at the center level. It is unrelated to the purchase order. This field is only displayed if the Item Type is filtered by Product. If another Item Type is selected, it will display NA. If multiple vendors are associated to the product, it will display Multiple. If there are no vendors associated, it will display Not Specified.

Brand

The brand associated to the product.

Service shop cost

Predefined expense for a specific service configured from the General tab while creating services.

Note

  • Shop cost is shown at the appointment level; that is, it always displays the value recorded during appointment creation.

    For example, if appointment A1 has service S1 with a shop cost of $10 (as per shop cost configured for that service at the time of appointment creation), and later the shop cost of that service is updated to $20, the report referencing Appointment A1 displays the shop cost as $10.

  • Shop cost for a day package is apportioned among individual services included in the package.

    For example, if there is a day Package D1 with three services S1, S2, and S3. At the day package level, the shop cost is set to $10. This shop cost will be apportioned to all these three services based on service price.

    Calculation: (Service Price / Total Service Price of Day Package) * Shop Cost Defined at Day Package Level.

  • Shop costs in payroll are always captured at the end of each pay period. However, in this report, shop costs are recorded at the time of appointment creation. As a result, shop costs in the report may not match those in payroll.

    For example, if a service S1 initially has a shop cost of $5 and an appointment A1 is booked for this service, the report will record a shop cost of $5. If, by the end of the pay period, the shop cost of service S1 is updated to $10, payroll will capture the shop cost as $10, while the report will still show $5.

    Additionally, in payroll, employee shop costs take precedence over service shop costs. Therefore, shop costs in this report may not align with those in payroll. These should be used solely for cost estimations.

Gender

Gender identity of the guest.

Nationality

Guest's country of citizenship.

Bundle name

Name of the bundle that has a collection of products and services. If you do not see this column, please contact your Zenoti Customer Success Manager.

PAN provided?

Indicates whether the guest has submitted their Permanent Account Number (PAN) details.

Note

During package creation, if the Recognize Revenue field under the Services tab is cleared, then the sale value will be zero.

The Sales-Accrual report is based on the sale date, while the Collections report is based on the payment date. Moreover, the Sales-Accrual report shows the sales of each item on an invoice, and the Collections report shows each payment on an invoice.

The table lists the columns that are compared in the two reports, and the scenarios when these columns can and cannot be compared.

Sales - Accrual report

Collections report

Compare

Do not compare

Column: Sales (Inc. Tax)

Column: Amount Paid

NA

Invoices with a different sale date and full payment date.

Reason

Sales-Accrual is based on the sale date and collections are based on the payment date.

Column: Collected

Filter: No specific filter

Column: Amount Paid

Filter: Payment type

Options: Cash, Card, Check, Custom

Invoices with the same sale date and full payment date.

Invoices with a different sale date and full payment date.

Reason

Amount Paid is based on the payment date, whereas Collected is based on the total amount collected for an item till the current date.

Column: Redeemed

Filter: No specific filter

Column: Amount Paid

Filter: Payment Type

Options: Gift Card, Prepaid Card, Membership, Packages, Loyalty Points

Invoices with the same sale date and full redemption date.

Invoices with a different sale date and full redemption date.

Reason

Amount Paid is based on the payment date or redemption date, whereas Redeemed is based on the total amount redeemed for an item till the current date.