Add or edit no-show reasons
You can configure reasons to select when the guest doesn't show up for a booking.
Required roles: Any role with access to the Administrator mode.
Required permissions: None
At the organization level, click the Configurations icon.
Search for and select No-show reasons.
You can add or edit an existing no-show reason:
To add a no-show reason, click Add and enter the name, code, and description.
You can only add a no-show reason at the organization level.
To edit a no-show reason, select an existing reason and edit the information.
You can do this at both the organization and center level.
To make the reason for the no-show available for usage, select the Active checkbox.
To make the reason for the no-show available on the Webstore, select the Use in online booking checkbox. Front desk staff can use this reason on the webstore only when this is enabled.
Click Save.