Split Service
Tip
Split Service enables you to divide the services into segments, assigning each segment to a different service provider. This results in efficient utilization of senior providers' time while offering valuable training opportunities for juniors. For example, in a hair coloring appointment, the senior provider can perform the color application, while the finishing touches such as washing and styling, can be executed by a junior provider under the supervision of the senior provider.
Example
A guest books an appointment for hair color, which is divided into four segments: color application, processing (color absorption), hair wash and rinse, and blow-dry.
Color Application: The senior provider, Kyle, expertly applies the hair color. |  |
Processing: During color absorption, Kyle and Lily have open slots that they can use to optimize their schedule by attending to other appointments. |  |
Hair wash and rinse: The senior provider, Kyle washes and rinses the guest's hair. |  |
Blow-dry: Lily, supervised by Kyle, blow-dries the hair to complete the service. |  |
Why use this feature?
By assigning senior providers to segments aligned with their expertise, you create opportunities for them to handle more appointments, thus maximizing revenue potential. This also translates to increased earnings for your staff.
Junior providers have the opportunity to learn and improve their skills with guidance from seniors, improving their capabilities and enriching the salon's talent pool.
How to set up this feature?
Impacts and considerations
Service segments cannot be defined if an add-on with an associated duration is present.
How can I assess the impact of this feature on my business?
If this feature is enabled, you can assess its impact by reviewing the relevant signal from the Admin dashboard.
