Comparison between ZMA v1 and ZMA v2

Appointment Book

Point of Sale

Guest Profile

Mirror Mode and Kiosk

Tip Collection on Mirror Mode

Products

Sell Products

Yes

Yes

Product MRP

No

No

Allow changing quantity

Yes

Yes

Allow changing Sold by

Yes

Yes

Honor enforcing sale by

Yes

Yes

Support barcode scanner

Yes

Yes

Honor current stock on retail sales

No

Yes

Allow changing price of product based on permission

Yes

Yes

Product description 

No

Yes

Prepaid card

Sell prepaid card

Yes

Yes

Allow prepaid card  sale in PoS(Enable prepaid card)

Yes

Yes

Allow prepaid card  to eNopire and selection of ENopiry (Never, ENopiry Days, On a specific day) 

Yes

Yes

Sale of One Time use cards 

Yes

Yes

Auto generated and Manual entry of prepaid card number 

Yes

Yes

Sale of prepaid card with different price and value (with required validations for what it can be used to pay, namely, other prepaid card and tips) 

Yes

Yes

Add notes to Prepaid cards

Yes

Yes

Services

Sell Services

Yes

Yes

Select therapist and start time

Yes

Yes

Select room

No

Yes

Sell add-on

No

Yes

List variants directly (without having to select parent first)

No

No

Select Quantity

Yes

Yes

Service description

No

Yes

Loyalty points

Loyalty Points Redemption

Yes

Yes

Loyalty points redemption using Pre-Tax Amount

Yes

Yes

Loyalty points redemption using Post-Tax Amount

Yes

Yes

Minimum points required for redemption

Yes

Yes

MaNoimum redemption in a single invoice

Yes

Yes

Enforce redemption of points in increments

No

Yes

1 loyalty point is equal to $

Yes

Yes

Loyalty points can be redeemed on Services/Products/etc.

Yes

Yes

Select a loyalty program to apply

Yes

No

Undo loyalty redemption

Yes

Yes

Send OTP for loyalty points redemptions 

Yes

Yes

Access LP form in Guest profile

No

Yes

Access LP form at the time of Sale 

No

No

Payments 

Cash payment

Yes

Yes

Credit/Debit (Integrated) payment

Yes

Yes

Credit/Debit (Offline) payment

Yes

Yes

Check (Offline) payment

Yes

Yes

Custom payment

Yes

Yes

Custom - CME payment

No

No

Custom - Opera

No

No

Custom - CSI

No

No

Prepaid card 

Yes

Yes

Gift Card (with tax)

Yes

Yes

Gift Card (without tax)

Yes

Yes

Loyalty Points (accumulated on pre-tax)

Yes

Yes

Loyalty Points (accumulated on post-tax)

Yes

Yes

Membership credit value (with tax)

Yes

Yes

Membership credit value (without tax)

Yes

Yes

Additional POS fields

Tip

Yes

Yes

Honor tip label

Yes

Yes

Honor default tip amount (center-level configuration)

Yes

Yes

Limit tip to services only

Yes

Yes

Split tip - individual invoice

Yes

Yes

Split tip - group invoice

No

Yes

Change tip assignment on closed invoice

No

No

Custom tip amount

Yes

Yes

Support staff gratuity

Yes

Yes

Honor SSG label

Yes

Yes

Honor default SSG amount (service-level configuration)

Yes

Yes

Enforce authorization to change SSG amount

Yes

Yes

Environmental fee

Yes

Yes

Other Fee

Yes

Yes

Donation

No

Yes

Split Commission

No

Yes

Guest mode - pay using COF

No

Yes

Campaign/Discounts

Select a campaign to apply discount

Yes

Yes

Undo campaign redemption

Yes

Yes

Honor campaign properties (# of redemptions per center, center-specific campaigns, # of redemptions per guest etc)

Yes

Yes

Apply multiple campaigns on a single invoice line item

Yes

Yes

Honor discount properties (prerequisites, day and time rules, multi-discount application on single item, discount slabs based on number of items etc)

No

No

Invoice-level discount

Yes

Yes

Invoice-level discount to honor role permission

Yes

Yes

Redeem coupon

Yes

Yes

Add invoice comments

No

Yes

-Discount on specific line item

No

Yes

-Discount in % and currency

Yes

Yes

Guest details

First Name

Yes

Yes

Last Name

Yes

Yes

Guest is a minor

Yes

Yes

Date of Birth

Yes

Yes

Gender

Yes

Yes

Phone No.

Yes

Yes

Referral

Yes

Yes

Email

Yes

Yes

Guest code

Yes

Yes

Relationship Manager

Yes

Yes

Address (Zip code, country, city, state) 

Yes

Yes

Nationality

Yes

Yes

Guest Image 

Yes

Yes

Day packages

Collecting payment against an already added day package in POS (tax exclusive)

Yes

Yes

Collecting payment against an already added day package in POS (tax inclusive)

Yes

Yes

Pay for day package with gift card (amount )

Yes

Yes

Pay for day package using membership credit amount

Yes

Yes

Pay for day package using LP

Yes

Yes

Collect no show fee/ cancellation fee against a day package

Yes

Yes

Delete day package from POS without payments

Yes

Yes

Manually change price of day package

Yes

Yes

Reopen invoice with day package

Yes

Yes

Refund day package

Yes

Yes

Series Regular, Offer, Schedule packages

Enable Packages Tab (for all packages) 

Yes

Yes

Sell series package with tax inclusive price

Yes

Yes

Sell Series packages with services only

Yes

Yes

Sell series package with products and (services and products)

Yes

Yes

sell series package with bundled products

Yes

Yes

Sell series package with forms

No

Yes

Sell scheduled payments series package

No

Yes

Edit schedule

No

Yes

Collect schedule payment manually

No

Yes

Hide inactive series regular

Yes

Yes

Print receipt only when minimal payment is done

No

No

View Package Summary

No

Yes

View Package Description

No

Yes

pay for series regular with gift card

Yes

Yes

pay for series regular package with LP

Yes

Yes

delete series regular from open invoice without payments

Yes

Yes

Manually change price of series package

Yes

Yes

Print Terms & Conditions on receipt

No

No

Print Benefits on receipt

No

No

Reopen invoice with series package

Yes

Yes

Sale and redemption of series in the same invoice

Yes

Yes

Collect partial payment for series 

Yes

Yes

Allow redeeming open packages

Yes

Yes

Refund series package

Yes

Yes

Close package during series refund

No

Yes

Excess refund

No

Yes

Sell series offer package with tax inclusive price

No

Yes

Sell Series packages with services (Tax exclusive)

No

Yes

Sell a Custom package

No

No

Auto-redemption of package benefit in a new invoice

Yes

Yes

Pckage sale and redemption in the same invoice

Yes

Yes

Remove package redemption

Yes

Yes

package redemption and campaign application on same line item

No

No

multiple package redemptions on same line item

No

No

Package + membership redemption on same line item

No

No

redemption when package is partially paid for

Yes

Yes

redemption irrespective of package payment (DB Setting)

Yes

Yes

redeem transferred credit

Yes

Yes

honor restricted redemptions to certain days

Yes

Yes

honor restrict redemption at sale center only

Yes

Yes

honor OTP authorization for redemption

No

Yes

Service discount for clients with active packages

Yes

Yes

Gift Card

Enable gift card tab

Yes

Yes

Sell gift card without tax

Yes

Yes

Sell gift card with tax

Yes

Yes

Predefined GC

No

Yes

sell amount based gift card 

Yes

Yes

add day package to gift card 

No

Yes

add service to gift card 

No

Yes

buy gift card for self 

Yes

Yes

buy gift card for others 

Yes

Yes

select ocassion 

Yes

Yes

set price and value for gift card 

Yes

Yes

add GC notes

Yes

Yes

email gift card 

Yes

Yes

set gift card expiry 

Yes

Yes

refund gift card 

Yes

Yes

manager auth for different price and value 

Yes

Yes

bonus gift card 

Yes

Yes

masking gift card

Yes

Yes

GIft Card tab in guest profile

No

Yes

view gift card purhases 

Yes

Yes

use balance from chosen gift card 

Yes

Yes

view GC Notes

No

Yes

Inventory Audit

Yes

Yes

Inventory Audit - Hide store and floor

No

No

Partial audit

No

No

Reports and Dashboard

Reports Dashboard

Yes

Yes

Payroll Information

Yes

Yes

Center Sales Report

No

Yes - added as part of Cuscus release.

Available from context menu

Sales Reports for logged in user

Yes

Yes

Commission Report for logged in user

Yes

Yes

Tips Reports for logged in user

Yes

Yes

 Center tips report

No

Yes

Mini Salon Summary report

No

Yes

Employee Features

View Employee Break and Meetings

Yes

Yes

View Employee Schedule

Yes

Yes

Add/Edit employee schedule

Yes

Yes

Update check-in/checkout for other employees

Yes

Yes

Add, Edit and Delete Block Out Time

Yes

Yes

View Total checked in time

Yes

Yes

CheckIn and Check Out(based on Allow check-in from mobile setting)

Yes

Yes

View Multiple Checkins and Checkouts for a day

Yes

Yes

Change Current Center

Yes

Yes

Zenoti Connect(guest)

Yes

Yes

Not available on Android phones

Employee check-in/check-out alerts

Yes

Yes

Geofencing protection

Yes

Yes

Allow to edit geofence setting

Yes

Yes

Allow to skip geofence based on role

Yes

Yes

Restricted access outside Geofence

Yes

Yes

New Geofence Notification screens

Yes

Yes

Intercom integration for messaging

Yes

Yes

Localization support (multi -language)

Yes

Yes

Mandatory meal break

Yes

Yes

General 

Autopay (with Stripe and Adyen)

yes

Yes

iPad to iPad Mirroring

No

Yes

Switch between cash Registers

yes

Yes

Close Register

yes

Yes

POS for tax-inclusive orgs (Aus/NZ)

Yes

Yes

POS for GST - India

No

Yes

Support for group bills

Yes

Yes

Support for Pay Off screen

No

No

Zenoti University

Yes

Yes

Single Sign ON (SSO) support

Yes

Yes

Guest profile

Honor order setting for tabs

No

Yes

Honor hiding tabs

No

Yes

List of tabs

8

14

Profile Alerts

No

Yes

Summary tab

Packages Details

Membership Details

Appointments tab

Yes

Yes

Show upcoming appointments

No

Yes

Show more than 25 previous appointments

No

Yes

Products tab

Yes

Yes

Product exchange

No

Yes

Packages tab

No

Yes

Memberships tab

No

Yes

Gift cards

No

Yes

Prepaid cards

No

Yes

Forms Unified view

Yes

Yes

Honor role permission for to view forms upload

No

Yes

Guest custom data

Yes

Yes

(added to guest profile tab)

Payments

No

Yes

Past payments

No

Yes

Notes

Yes

No

Loyalty Points

Yes

Yes

Communications

Yes

Yes

Issues

No

Yes

Appointments

Show appointment for a day (along with Notes)

Yes

Yes

Start/Stop appointment

Yes

Yes

Mark an appointment as Confirm/Noshow/Cancel

Yes

Yes

Add a new appointment for any guest

Yes

Yes

Check-in guest for the appointment

Yes

Yes

Get Notification whenever guest is ready for service

Yes

Yes

Add new services for the same guest

Yes

Yes

Changing duration of services

Yes

Yes

Editing service in an appointment

Yes

Yes

Modify service

Yes

Yes

Modify service segment

Yes

Yes

Delete a service from an appointment

Yes

Yes

Delete an appointment

No

Yes

Therapist Assignment for Addon

Yes

Yes

Addon with Duration (via booking wizard)

Yes

Yes

Honor "Rebook Appointments" permission

Yes

Yes

Feedback during appointment flow

No

Yes

Feedback during payment flow

Yes

Yes

Rebook the same appointment for a future date(parity to fix)

Yes

Yes

Rebook a different service for a future date

Yes

Yes

View all services part of appointment

Yes

Yes

Support for Service Custom Data - Filling of forms(v1)

Yes

Yes

Ability to Picture annotations

Yes

Yes

Support for Service Custom Data - Filling of forms(v2)

Yes

Yes

Support for Service Custom Data - Service custom data history (v2)

Yes

Yes

Support for form expiry

Yes

Yes

Support for tag forms

Yes

Yes

Ability to Picture annotations

Yes

Yes

Recommend Add Ons for a service

Yes

Yes

Filtering appointments based on status

Yes

Yes

Filtering appointments based on therapist

Yes

Yes

Waiting room

No

Yes

Booked time slot indication in BW

Yes

Yes

Previously booked slot in Edit Appt flow

Yes

Yes

Request Type indicator

Yes

Yes

Reason and Comment for delete/cancel/No-show

Yes

Yes

Visual differentiation for 0 min segments

Yes

Yes

Add-ons with/without duration

Yes

Yes

Group booking

Yes

Yes

Detach from group

Yes

Yes

Edit group appointment 

Yes

Yes

Surprise Visit

No

Yes

Calendar View

Yes

Yes

Feedback for service (including unlock) - At individual service level

No

No

Uploading files in custom forms

Yes

Yes

Indicate double booking slots

Yes

Yes

Allow Guest Check-In

Yes

Yes

Allow Feedback

No

Yes

Allowing viewing guest details

Yes

Yes

Allowing viewing and editing of guest custom data

Yes

Yes

Allowing viewing and editing of appointment custom data

Yes

Yes

Allow therapist to book another service

Yes

Yes

Allow therapist to book a new service

Yes

Yes

Allow employee to view tips

Yes

Yes

Allow viewing guest contact details

Yes

Yes

Allow editing guest contact details

Yes

Yes

LP Tier icon on List view

No

Yes

Add and edit virtual video links on the appointment book

Yes

Yes

Sort therapists order

No

Yes

Waiting room and video conferencing 

No

Yes

Queue view

No

Yes

Waitlist 

No

No

Kiosk

Yes

Yes

Track product consumables

Yes

Yes

Locate services

No

Yes (from search bar’s menu)