Actual Service Hours

Actual Service Hours in ezPulse represents the total duration between the actual start and end times of all services performed on invoices during the selected date range.

This metric helps track true labor utilization based on real service execution rather than scheduled time.

Example: If all completed services across invoices total 1,200 minutes of actual service time, then:

Actual Service Hours = 20 hours

This indicates 20 hours of services were actively delivered.