Neill Electronic Ordering
This article explains how to enable and use Neill Electronic Ordering in Zenoti to submit purchase orders directly to Neill for supported vendors.
Overview
Neill Electronic Ordering allows you to:
Submit purchase orders electronically to Neill
Order products fulfilled by:
Neill Corp – Aveda
Neill Fulfillment
Track submission status and resolve item-level errors within Zenoti
Zenoti submits the order electronically to Neill. Order confirmations are sent by Neill via email to the center.
Enable at organization level
Select Configurations and go to Integrations.
In the Inventory section under Integration settings, Select Your Vendor as Neill.
In the Configuration section, you can choose between Neill Corp – Aveda or Neill Fulfillment or both.
Next provide the Location ID for the respective center and click on Save.
Once enabled, Neill vendors become available in Purchase Order flows.
Product requirements
Zenoti maps products using the Neill Vendor Code provided in Neill’s catalog.
Each product must be associated with the correct Neill vendor (Aveda or Fulfillment).
Orders cannot be submitted if product codes are not mapped correctly.
Create and submit a purchase order
Go to Inventory > Orders.
Click on Add Order.
Select the vendor you configured.
Add products and save the purchase order.
Click Send to Neill.
You will receive a Neill order number and your tax invoice will be sent to your email.
Before submission, Zenoti validates:
Vendor is enabled
Center has the correct Location ID
All items have Neill Product Codes
PO is not empty
Order status and errors
After submission, the PO status will be updated in the Integration Status column on the Order screen.
SENT TO NEILL CORP: Order successfully submitted
SOME ITEMS SENT TO NEILL CORP: Some items were not accepted
FAILED SENDING TO NEILL CORP: Submission failed
If there are errors, open the PO to view the Error Log.