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Configure allergy test

As a business owner, you can configure an allergy test to be conducted before a service. This helps ensure services are delivered safely and comply with health standards, particularly treatments that may not suit all guests.

To configure allergy tests, follow these steps:

  1. At the organization level, click Configuration.

  2. Navigate to Services.

  3. Switch on the Enable Contraindication Confirmation toggle.

  4. Click Contraindication Configuration.

  5. In the Contraindication Result Expiry (in days) field, enter the number of days the test result remains valid.

    Leave this field blank if the result does not have an expiry date.

  6. Click Associate Service.

    Choose one or more services to which this allergy test must apply. This links the test to specific contraindication checks for those services.

  7. Enter the question that will be displayed to guests. For example, ‘Did the guest pass the patch test?’

  8. Configure how responses are labeled when viewing test results.

    • Enter the text that indicates the guest passed the allergy test. For example, Cleared.

    • Enter the text that indicates the guest failed the test or had a reaction. For example, Not Cleared.

    • Enter the text that represents a pending or untested status. For example, Pending – Test not taken.

  9. Click Save.

After completing the organization-level setup, you must enable the setting at the center level:

  1. At the center level, navigate to Configuration > Services.

  2. Switch on the Enable Contraindication Confirmation toggle.