- Zenoti Help
- Configuration
- Gift cards configurations
- Create gift cards
Create gift cards
Create a gift card occasion
At the organization level, click the Configurations icon.
Search for and select Gift card occasions in Gift Cards section.
Click Gift card occasion.
Click Add.
Enter the Name, Code, and Description.
In the Frequency (in Days) field, enter a number of days after which a campaign is sent to the guest for purchasing another gift card.
For example, you can create an occasion as Birthday and enter 360 in the Frequency (in Days) field. In this case, if your guest purchased a gift card on May 23rd on the occasion of a birthday, then Zenoti sends a reminder on May 18th so that you can send a campaign to your guest.
To make the occasion active, select the Active checkbox.
Click Next.
To upload a picture for the gift card occasion, click Upload.
Click Finish.
Create a predefined amount gift card
At the organization level, click the Configurations icon.
Search for and select Predefined gift cards in the Gift cards section.
Click Predefined gift cards.
Click Add.
Enter a Name and Description for the gift card.
Select the gift card type as Amount.
Enter the price.
Define the dates between which the gift cards can be sold.
Specify the gift card expiration.
Select the occasion.
Click Next.
To indicate whether you want to sell this gift card in-store or online, or both, on the Centers tab, select the Sale at In-Store or Show Online checkboxes for required centers.
Click Next.
Enter the following details that apply only to Webstore V1.
Show all templates of this gift card: to show all images of gift cards when guests purchase a gift card from Webstore V1.
Page Title: the title of the page that should appear in Webstore V1.
Meta Keywords: relevant keywords for the gift card to be identified and searched easily.
Meta Description: description for the gift card.
Click Finish.
To further customize gift cards, use the following optional features:
Field | Description |
|---|---|
Restrict Redemption to the center where it was sold | If you want the gift card to be redeemed only at the center where it was sold, select this checkbox at step 10. You can use this option to increase the sales of such predefined gift cards during promotional or marketing events at particular centers. |
Gift Card Prefix | Enter a prefix for the gift card to easily identify it on the Webstore V2 at step 10. An additional field Webstore GC Confirmation Message appears here. The message you enter here appears when a guest purchases a gift card from the Webstore V2. |
Create predefined service and day package gift card
At the organization level, click the Configurations icon.
Search for and select Predefined gift cards in the Gift cards section.
Click Predefined gift cards.
Click Add.
Enter the Name and Description.
Select the gift card type as Service/ Day package. The Add Service/ Package to Gift Card window appears.
Click Services, or Day Packages.
In the search bar, enter the service name or the day package name and then select it.
Click Add to gift card.
Note
For Service/ Day package predefined gift cards, Zenoti calculates the price based on the price of individual services and day packages as configured for your center.
Define the dates between which the gift cards can be sold.
Specify the gift card expiration.
Select the occasion.
Click Next.
To indicate whether you want to sell this gift card in-store or online, or both, on the Centers tab, select the Sale at In-Store or Show Online checkboxes for required centers.
Click Next.
Enter the following details that apply only to Webstore V1.
Show all templates of this gift card: to show all images of gift cards when guests purchase a gift card from Webstore V1.
Page Title: the title of the page that should appear in Webstore V1.
Meta Keywords: relevant keywords for the gift card to be identified and searched easily.
Meta Description: description for the gift card.
Click Finish.
To further customize gift cards, use the following optional features:
Field | Description |
|---|---|
Restrict Redemption to the center where it was sold | If you want the gift card to be redeemed only at the center where it was sold, select this checkbox at step 10. You can use this option to increase the sales of such predefined gift cards during promotional or marketing events at particular centers. |
Gift Card Prefix | Enter a prefix for the gift card to easily identify it on the Webstore V2 at step 10. An additional field Webstore GC Confirmation Message appears here. The message you enter here appears when a guest purchases a gift card from the Webstore V2. |
Impacts and considerations
A predefined service gift card covers all services available at the center. You cannot select specific services to be redeemed by gift cards.
To make a gift card available to be redeemed across all the centers of your enterprise, disable the Restrict Redemption to the center where it was sold setting while creating a gift card.
For instances where this setting is enabled and a guest wishes to use the balance in the gift card at a different center, refund the gift card as a prepaid card. For more information, refer to refunds for gift cards.