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Guest visits

Total number of unique guest per day added up for all the days within a date range. This includes all types of items and only if the invoice is closed.

Example

The number of invoices with the sale date in the selected time period. Multiple invoices on the same day by the same guest are considered as one visit. A visit can be for any item type. Refunds, recurring invoices, automatic payments, freeze fees, etc. are not considered as a visit.

  • Guest visits Center A multiple times on 1/10: 1 visit

  • Guest visits Center A, and Center B on 1/10: 1 visit in Center A, 1 visit in Center B

  • Guest visits Center A on 1/10 and 1/11: 2 visits

Validate in Zenoti

  • Number of guest visits = Invoice Count minus Refund Quantity from KPI report's column.

    To get to the KPI report:

    1. At the organization or center level, click the Reports icon.

    2. On the Reports page, search for and select the Business KPI report.

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