Macros in the Appointment Checkin notification
What is the notification type of the appointment check-in notification?
Transactional
What does the appointment check-in notification do?
Informs providers that the guest has checked-in.
When is the appointment check-in notification sent?
Sent when a guest checks in for a service.
What communication methods can you configure for the appointment check-in notification?
You can configure an email and a text template, and a push notification.
The table below describes the macros available in the appointment check-in notification. Use these macros to customize or personalize the appointment check-in notification. For example, the [CenterName] macro gets replaced with the actual center’s name.
Macro | Description |
---|---|
[FirstName] | First name of the guest |
[LastName] | Last name of the guest |
[CenterName] | Name of the center where the guest has checked in |
[CenterPhone] | Phone number of the center where the guest has checked in |
[TreatmentList] | List of services booked in the appointment |
[ServiceTherapistList] | Names of the therapists who are scheduled to provide services within the appointment |
[ServiceTherapistTimeList] | The guest name, scheduled time for the appointment, and the service name |
[Duration] | Duration of the service in the appointment |
[StartTime] | Service start date and time |
[EndTime] | Service end date and time |
[GuestDataLink] | Link to the guest data form that your guests can use to specify their personal information. |
[ServiceDataLink] | Link to the service data form (v1, v2, or v3) that your guests can use to specify any additional data related to a service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial, you would want to know and store the guest’s skin type. NoteStarting June 17, 2025, the [ServiceCustomDataLinks] macro is no longer supported in notifications. If your business uses the [ServiceCustomDataLinks] macro, it will return the same output as [ServiceDataLink]. |
[TimeZoneCenter] | Abbreviation of a time zone (such as PST or PDT based on daylight savings). This macro is especially useful for virtual appointments where the guest or customer may be in a different time zone from the consultant or instructor who is hosting the session. You can use this macro with the [StartTime] and [EndTime] macro. |
[CustomMacro1] to [CustomMacro10] | Use these macros to insert any optional fields (Optional Field1 to Optional Field10) that are defined at the organization level. |